Seasonal Passenger Service Agents - Plus

Seasonal Passenger Service Agents - Hourly Rate Plus Commission

Join Menzies Aviation LATAM as a Part‑Time Passenger Service Agent at Milwaukee Mitchell International Airport.

Pay $15.00/hr
Schedule 12‑16 hrs/week
Training Paid
Uniform Provided
Advancement Possible to year‑round position

Key Responsibilities

• Assist passengers with check‑ins, gate information, baggage claims, and other issues.
• Interpret identification labels and baggage routing tags.
• Host self‑service kiosks.
• Maintain organized work areas.
• Maintain a positive attitude while offering assistance.
• Ensure safe and secure operations.
• Lift and move up to 70 lbs of cargo and baggage; bend, stretch, push, and pull as needed.
• Perform other duties as assigned.

Qualifications

• Minimum 18 years of age.
• Pass pre‑employment physical and drug screen.
• Proficient reading, writing, and speaking English.
• Comfortable lifting 70 lbs.
• Stand for long periods at ticket counter and gate check‑in areas.
• Pass FBI background check and obtain U.S. Customs seal.
• Available and flexible to work variable shifts including weekends and holidays.
• Prior customer service experience strongly preferred.
• Intermediate computer skills required.

Knowledge, Skills, and Abilities

• Learn quickly.
• Understand oral and written instructions; request clarification when needed.
• Strong interpersonal skills.
• Work as part of a team.
• Build relationships.

Benefits

• Three health plans through Meritain Health.
• Two dental plans through Delta Dental.
• Vision insurance plan through Met Life Vision.
• Accident, critical illness, and hospital indemnity coverage plans.
• Company‑paid basic life and AD&D insurance $20,000; voluntary life and AD&D insurance.
• Voluntary short‑term and long‑term disability insurance.
• 401(k) savings plan.
• Employee assistance program.
• Prepaid legal coverage plan.
• Identity theft protection plan.
• Pet discount coverage and pet insurance plan.
• Uniform provided.
• Advancement opportunities.

Seniority level
:
Entry level

Employment type
:
Part‑time

Job function
:
Management and Manufacturing

Industries
:
Airlines and Aviation

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