Deposit​/Loan Operations Analyst Senior

Loan Operations Analyst

General duties and responsibilities:

Reviews, analyzes, and interprets correspondence related to account maintenance.

Ensures loan applications comply with governmental regulations and requirements by reviewing complex legal documents and regulatory requirements.

Performs quality control on new and existing loans using internal reports and loan documentation to verify data input is correct and documents accurate and in regulatory compliance.

Communicates professionally with clients and third parties through multiple channels.

Researches and resolves internal and externally submitted account questions and problems.

Performs high risk task processing including maintenance on accounts having regulatory or monetary implications.

Completes account maintenance.

Processes loan payoff requests and paid loans.

Follows up on insurance information and processes insurance on accounts.

Processes payments and payment exceptions.

Performs escrow analyses, prepares and executes annual escrow analyses.

Monitors daily reports and follows up as required.

Performs quality review of mortgage and consumer loans.

Reconciles general ledger accounts.

Researches credit bureau disputes and may make decisions on appropriate actions.

Demonstrates a high level of proficiency with FIS and third-party applications.

Maintains current internal procedure manuals and writes drafts for changes.

Other related duties assigned as needed.

Education requirements:

General knowledge, skills, and abilities:

Experienced role with demonstrated knowledge of deposit and lending procedures and regulatory requirements. Applies advanced skills to job or specialization. Adapts procedures, processes, tools, equipment, and techniques to accomplish requirements of job. Duties and tasks may be non-routine. May serve as a resource to others to resolve most problems and issues. Relies on experience and judgment to plan and accomplish assigned tasks and goals.

Works under general supervision. May be designated as "lead" worker. May perform quality checks for other Analysts. Make recommendations for process improvements as appropriate. Typically requires five or more years' experience in a banking or financial services environment.