Investment Sales Support Senior Specialist

The Sales Support Investment Senior Specialist plays a pivotal role as a sales coach for field advisors and educates on case consultations while continuing to develop expertise. The role supports all aspects of a sale, from proper financial planning to appropriate product selection, while considering the prospect’s circumstances, current owned products, IRS Code and Treasury Regulations, product features and limitations, and product competition.

This role provides expertise spanning Annuity Products, and potentially Brokerage Products and Advisory Products, with guidance on financial planning areas across qualified and non-qualified markets.

• Enhance advisor engagement by delivering annuity and investment product education and training within financial planning concepts through inbound phone consultations.
• Advise financial representatives on taxes, retirement planning, investments, and educational planning aligned with clients' financial goals.
• Conduct analysis of prospect statements and competitors’ products, providing guidance and expertise.
• Serves as a Subject Matter Expert in one product line while maintaining proficiency in another and broad cross‑training across multiple product and business topics.
• Independently resolves approximately 80% of complex cases while developing the knowledge, skills, and competencies required to serve as a Trainer, including supporting team learning, coaching, and knowledge‑sharing initiatives.
• Provide consultative support to the field on topics and scenarios, proposing effective, needs‑based solutions.
• Begin developing the ability to weave technical issues together involving IRS Code, proper financial planning, product features and limitations, competitors’ products, practice management, and operations.
• Identify and bring forward ways to collaborate across departments and divisions to align with team goals and contribute to impactful projects.
• Contribute to feedback loops throughout the sales process and product line to drive advisor engagement.
• Stay current on products, enhancements, competition, regulatory policy changes, and financial planning best practices.

• Bachelor's degree in business, finance, marketing, or related field desired.
• Minimum of 2 years' experience in a financial services environment with an understanding of financial services, products, and financial planning.
• Previous experience as a Northwestern Mutual financial representative is a plus.
• FINRA Series 7 required, or ability to obtain within three months of hire.
• Consulting abilities focused on presenting and educating on financial products and planning concepts.
• Understanding of some relevant regulatory policies that govern the financial sector.
• Knowledge of investments and financial planning.
• Ability to deliver clear financial concepts and sales opportunities.
• Demonstrated ability to be a team player and effectively persuade others.
• Series 7 - FINRA, SIE - FINRA

• Sales Cycle Acumen:
  Advanced understanding of the insurance and investment product sales cycle and the technology that supports advisor and client experiences.
• Competitive Benchmarking:
  Experience comparing products and processes with competitors and best‑in‑class organizations.
• Customer Support:
  Advanced ability to address customer and field needs, resolve problems, and apply customer insights.
• Field Advocacy:
  Ability to represent field perspectives and support the adoption of products, processes, and technology.
• Investment Products:
  Knowledge of investment products, financial markets, and relevant regulations.
• Consulting:
  Ability to gather requirements, understand stakeholder needs, and collaborate on practical solutions.
• Cross‑Functional Partnering and…