MBH Operations Manager-IBH Primary Care

The Manager is critical to the success of the Children's Wisconsin's Mental and Behavioral Health strategy by increasing Access, reducing Stigma, engaging in Early Detection, Prevention and Education. Responsible for the overall delivery, quality, sustainability, and growth of the assigned Mental & Behavioral Health Program(s). This role focuses on operational and, if relevant, clinical leadership, staff supervision, development, and engagement, program development and strategy implementation, financial management and budgeting, quality improvement, clinical excellence and family experience, community outreach, partnership relations, and advocacy.

• Bachelor's degree in Health Care Administration, Nursing, Business Administration or related field.
• Requires 5 years of operational health care experience with proven understanding of clinical operations.
• Requires 1 year supervisory experience.
• Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
• Advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.
• Excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.
• Knowledge of trauma-informed and evidence-based/informed care principles and approaches.
• Ability to work autonomously under conditions of ambiguity.
• Demonstrated focus on customer service and continuous quality improvement.
• Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.
• Occasional evening and weekend work.
• Local and statewide travel.
• Master's degree in Health Care Administration, Nursing, Business Administration or related area preferred.
• Experience working with trauma-informed and evidence-based/informed care principles and approaches preferred.

Interested candidates should apply on the Children's Wisconsin website, Job  #R12803.