Bilingual Health Care Assistant Float

At Planned Parenthood of Wisconsin, Inc. (PPWI), we work to provide quality, affordable health care services, comprehensive education, and strong advocacy. We serve over 60,000 patients annually in 21 health centers statewide, making us the largest and most trusted reproductive health care provider in Wisconsin. Our goal is to help keep Wisconsin safe, healthy and strong!

This is an excellent opportunity for a Bilingual Health Care Assistant Float (40 hours/week) at our Milwaukee Health Centers! As a valuable member of our team, all Health Care Assistants are provided paid training to learn how to deliver clinical care and how to complete medical administrative tasks.

As part of our comprehensive benefit package, we offer:

• Company contribution toward medical insurance deductible
• Generous Paid Time Off
• 11 Days of Holiday Pay
• Immediate 401(k) Vesting with up to 6% company contribution
• Paid Parental Leave
• Tuition Assistance
• Public Service Loan Forgiveness Program

PPWI’s compensation philosophy is rooted in equity. Starting offers are determined by both the candidate’s applicable experience and internal equity. The Health Care Assistant pay starts from $19.75 per hour.

Additional $1.50 per hour for bilingual (English/Spanish)

$3.00 per hour float incentive.

PURPOSE of POSITION: Assists patients seeking sexual and reproductive health care by interviewing, screening, educating and preparing them for their appointment. As a member of a health care team, the Health Care Assistant (HCA) provides medical and administrative support to ensure efficient operation in the clinic setting. The HCA facilitates clinic flow; ensures availability of patient care supplies; performs laboratory and screening procedures and participates in the implementation of patient care plans.

This position is also responsible for front desk duties.

• Performs front office duties including greeting and registering patients, answering phones, making appointments, verifying third party insurance, enrolling patients in third party payor sources (public and private) and collecting patient fees.
• Interviews, educates and documents patient history in EHR in compliance with agency policies and procedures. Obtains necessary signatures on consent forms.
• Assists clinical staff during exams and procedures in addition to providing patient support.
• Prepares and cleans exam and procedure rooms as well as medical equipment consistent with agency standards. Maintains knowledge of equipment operations.
• Assists with management of medical supply inventory and equips rooms with necessary supplies to provide high quality efficient healthcare.
• Performs and documents laboratory tests and results including, but not limited to urine pregnancy testing, hemoglobin, HIV testing, point of care urinalysis and Rh testing. Alerts licensed staff to abnormal results. Maintains appropriate laboratory records. Prepares specimens for external laboratory analysis.
• Performs vital signs, IM injections, phlebotomy, IV placement, and pelvic ultrasound under direct supervision of licensed staff.
• Keeps current on relevant sexual and reproductive health care, community resources, agency protocols, referral procedures and all Planned Parenthood services and programs.
• Dispenses contraception and medication adhering to Clinician’s orders and frequency tables. Administers ordered medications and or vaccines.
• Performs quality assurance activities. Follows laboratory requirements as defined in Planned Parenthood Federation of America (PPFA) and PPWI Medical Standards and Guidelines.
• Complies with all safety and emergency policies and procedures.
• Performs other duties as assigned.

Any job offer will be contingent upon the results of a background investigation.

• Must be committed to providing excellent customer service and support the vision and values of Planned Parenthood of WI.
• Support for the mission of PPWI and its commitment to a culture of diversity, equity, inclusion and belonging.
• Must be sensitive to cultural and ethnic differences among staff and patients and be able to relate to diverse communities.
• Committed to providing non-judgmental, patient centered care to ensure…