Workforce Development Floater

The Workforce Development Floater assists individuals with disabilities in establishing meaningful connections within their community and provides opportunities to build relationships, self‑confidence, and independence to supplement employment.

Assist individuals with disabilities in establishing meaningful connections within their community and provide opportunities to build relationships, self‑confidence, and independence to supplement employment. The Workforce Development Floater (WFD Floater) will work collaboratively between WFD and Day Services in a variety of tasks which could include leading small groups and group activities, providing coaching and support, and assisting with case management. The WFD Floater will work with individuals to develop their goal of maximum independence in work, community‑based activities and in developing meaningful, fulfillment throughout their week.

Additionally, the position will provide customer service and support to our internal team and external customers by assisting with other various initiatives as we continue to evolve our services. This position requires travel throughout Milwaukee and surrounding areas. Understand and abide by policies, procedures, and programs. Typically works on projects and tasks that span 1 day – 3 months.

• Through collaboration with individual, family, stakeholders, and other staff assess the strengths, skills, needs, and interests of each individual. Develop a process to explore these subject areas with the intent of establishing a weekly routine of community‑based activities for each individual.
• Champion activities and goals that will build self‑confidence and support advancement towards greater independence in the community and less time in facility‑based programs.
• Teach additional skills such as appropriate social skills, grooming/hygiene, money management, safety and transportation that allow the individual to become independent. Provide coaching and training in the community with the goal of fading support and maximizing the use of natural supports, as needed.
• Provide emotional and problem‑solving support as needed to address potentially problematic conditions or actions. Implement strategies and act as a liaison between community organizations, the individual, and Goodwill as needed to maintain relationships and the individual’s community‑based activity.
• Identify and create solutions for behavioral, transportation and skill acquisition.
• Complete assessments, write regular case notes, and submit reports to referral sources. Maintain records and documentation of individual progress as well as a directory of connections in the community. Participate in meetings (as needed) with referral sources and stakeholders.
• Be available to work evenings and weekends to provide support and maximize the availability of community activities for the individuals we are working with.
• Project and Change Management:
  Effectively plan and manage own work to reliably complete routine job responsibilities and special assignments.
• Problem Solving:
  General supervision, with work regularly reviewed by manager or senior coworker. Uses technical skills and knowledge to manage day‑to‑day tasks.
• Technical Skill:
  Practical, working knowledge of tasks, responsibilities, policies and procedures. Able to learn and apply new concepts.
• Community Engagement:
  Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedule and interest permit.
• Responsible for completing other duties/responsibilities as assigned.

• Two years of college education in counseling, special education, occupational therapy, social services, or related field, or experience equivalency.
• Must have valid driver’s license and driving record that meet insurance company criteria.
• Experience working with individuals with employment barriers and experience working collaboratively with other departments and community organizations to ensure individual and service success.
• Proficiency using Microsoft Office Systems (Word, PowerPoint, Excel) and ability to learn and effectively use various workforce development…