Case Manager - Targeted Case Management; TCM Job Milwaukee area,Wisconsin USA,Healthcare

Position: Case Manager - Targeted Case Management (TCM)

Case Manager – Targeted Case Management (TCM)

Job Code: 2025-BHS-003

Location:

Milwaukee

Department: ITCM

Position Status:
Full Time

Work Hours:

8 AM – 4 PM, Monday – Friday

Position Summary

This position encompasses the care of people dealing with and recovering from mental illness. Under supervision, the position will develop a treatment relationship with the clients of the program. The position will also develop and implement the treatment plan, which will include the necessary follow‑up, case management, and intervention required.

Essential Functions

Develop a treatment relationship with consumers and formulate treatment plans on his/her caseload that detail the treatment to be provided.

Provide psychosocial rehabilitation, symptom monitoring & management, and supportive counseling to consumers on caseload.

Monitor client’s psychiatric medication regimen and compliance as directed by the physician.

Provide crisis intervention and supportive counseling to consumers who are in crisis.

Maintain a treatment‑oriented environment under the supervision of the program supervisor and assure consistency in carrying out treatment objectives.

Coordinate the utilization of various community resources, day programs, and outside health care providers.

Assist clients in financial planning and development of income resources.

Coordinate consumer access to services and all entitlement programs.

Provide treatment‑related education and liaise with client’s family.

Assist client in securing adequate housing and prompting and training for skills necessary to keep housing.

Job Qualifications

Minimum Qualifications: Bachelor’s Degree in a behavioral science is required, with a preference for social work experience; a Master’s Degree is encouraged. Must meet all WCS requirements for criminal and caregiver background checks, references, and driving record. A valid driver’s license with automobile and sufficient insurance to meet agency requirements is required.

Knowledge, Skills, and Abilities: Good computer skills including Word, Excel, and CSP Exchange. Good organizational skills and the ability to multitask. Ability to meet deadlines. Some knowledge of mental illness and the ability to work with individuals diagnosed with mental illness. Ability to work as a team and independently.

Benefits and Opportunities

Our Case Managers serve adults with serious and persistent mental illness, making a significant impact on those often overlooked and underserved.
MSW graduates – Earn your 3,000 clinical hours toward licensure (LCSW or LPC).
Many licensing fees and CEUs are paid by the agency.
WCS is a qualifying nonprofit agency under the Public Service Loan Forgiveness Program.
Our culture is team‑oriented, with camaraderie and dedication to each other.

Working Conditions

Work is performed largely in the community—including an apartment setting, client home, community locations, or other various settings. Hours of work will be during regular business hours but will vary depending on consumer and/or program needs and will average at least 40 hours a week.

Physical Demands

Position is mobile with time spent in the community, including transporting clients, home visits, and in the office; driving throughout Milwaukee County; must be able to go up and down stairs and lift and carry 20 pounds to assist case managers with routine client moves.

Equal Opportunity Statement

Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law.

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