Strategic Support Supervisor Job Milwaukee area,Wisconsin USA,Healthcare

Department: 13501 Enterprise Revenue Cycle - Rev Cycle Strategic Support Team:
Midwest

Status: Full time

Benefits Eligible: Yes

Hours Per Week

Schedule Details / Additional Information

Schedule will vary, as leader will support teammates working in 24/7 locations. Teammate will be required to travel across facilities in the Wisconsin area.

Ideal candidate will have leadership and Patient Access experience.

Pay Range

$24.85 - $37.30

Education / Experience

High school diploma or GED equivalent with supervisory experience required. Bachelor's degree in Business Administration or related field with six years of directly related experience; or, an equivalent combination of education and experience.

Functions

Evaluates, updates, and generates alternate processes to enhance productivity and registration policies by working with Patient Services groups and WFBMC administration to revise and support policies and procedures.

Responsible for performance evaluations, promotions, hiring, transfer requests, coordination of vacation schedules and overall management for multiple employees in multiple clinic locations.

Provides cross training of staff and coordinates employee coverage to resolve staffing issues in multiple clinic locations.

Analyzes and takes action to correct issues for order completion for multiple areas throughout Comp Rehab including Cost Room, X-ray, lab and drug accounts.

Responsible for the preparation of financial and data reports for departmental meetings. Investigates unexpected results. Prepares Quality Assurance data and works on special projects.

Communicates issues relating to insurance coverage, authorizations and Medical Center requirements to ensure appropriate filings of claims to both staff and patients.

Maintains productive relationship with hospital business office and other departments involved with the Comp Rehab facility to ensure appropriate process are completed. Ensures that communication of charge capture issues with multiple departments remains a priority.

Works with interdepartmental managers to maintain coverage, ensuring a working knowledge of their areas/locations and Wake One, People Soft programs.

Attends and participates in departmental and institutional meetings to communicate, develop and implement new ideas and processes.

Works with Service Excellence to ensure quality customer service provided to all.

Skills / Qualifications

Excellent communication skills, Knowledge of medical terminology, Knowledge of institutional computer software packages and patient billing practices

Work Environment

Clean, comfortable, well-lit, office environment Subject to many interruptions, stressful situations

PHYSICAL REQUIREMENTS:

0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names…


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