Residential Clinical Intake Coordinator

At Meta House, your work has purpose. Every role whether clinical, administrative, or leadership contributes to helping women and families rebuild their lives and achieve lasting recovery. Here, you’re not just filling a position; you’re advancing a mission that changes futures. We foster a collaborative, values-driven culture where professionals are supported, challenged, and empowered to grow. If you’re looking for meaningful work, a team that cares deeply, and the opportunity to make a measurable impact in your community, Meta House is where your career and your purpose align.

Position Summary:

Support all activities related to client admission and retention, including creating a welcoming intake process for women and children, completing all required admission paperwork, collaborating with a multidisciplinary team, and facilitating treatment groups.

Essential Functions:

Welcome all new residential admissions and their children; orient clients to Meta House services, provide tour/introductions, and ensure clients feel welcomed.

Complete all required admission paperwork, including intake forms, biopsychosocial assessment and diagnosis of substance use disorders based on DSM criteria, and ASAM level of care placement.

Plan, develop, and facilitate groups.

When needed, provide supportive care to individual clients in collaboration with their primary therapist.

Work as part of a multidisciplinary team. Communicate and collaborate with colleagues via phone, email, and in-person.

Perform all required record keeping and paperwork, accurately and timely.

Attend required meetings and clinical supervision.

Adhere to ethical guidelines and state certification standards

Secondary Functions:

With supervisor, ensure coverage of all services as assigned and coverage for colleagues' PTO time.

Participate in agency or community-based committees or meetings as assigned

Assist with other duties to support general program operations and occasional special programs

Other duties as may be periodically or permanently assigned

Required

Education:

High School Diploma or equivalent

Bachelor's degree or master's degree in social work, counseling, or another related field

Experience Requirements:

Experience working with individuals with substance use disorder

Experience in a residential setting preferred

Licensure/Credentials:

Substance Abuse Counseling or higherLPC-IT or APSW eligible status preferred

Knowledge, Skills, & Abilities:

Emotional intelligence and resilience when handling crises and long-term exposure to traumatic storiesand experiences.

Effective written and verbal communication skills

Strong organizational, time management, and planning skills.

Ability to collaborate and communicate with both internal team members and external agencies/partners.

Able to work with a diverse client population and understand and respect family dynamics from many cultural viewpoints.

Independence, flexibility, and a mature approach to problem solving.

Computer skills including proficiency in Epic Connect, Microsoft Office Suite, and other applications

Knowledge of substance use disorders and co-occurring treatment issues

Physical Requirements & Work Environment Must be able to:

All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot Adherence to a non-smoking work environment.

Tolerate occasional hot or cold days.

Alternate sitting or standing for extended periods of time t up to 25 pounds on a regular basis and 40 pounds on occasion.

Ascend and descend stairs using feet and legs.

Bend, stoop, twist, squat, and kneel to perform essential functions.

Reach overhead, and at or below shoulder level.

Read and enter text or data into a computer or other system.

Seize, hold, grasp, turn, or otherwise work with…