Director of Human Resources - Meta House

Overview ORGANIZATION OVERVIEW Meta House is a Milwaukee-based nonprofit founded in 1963 that provides gender-responsive, evidence-based treatment and recovery support for women experiencing substance-use disorders and related mental-health challenges. Its work centers on helping women achieve lasting recovery while strengthening their families through services that can include residential treatment, outpatient care, supportive recovery housing, counseling, and parenting and family support. Guided by its mission to end the generational cycle of addiction, Meta House restores stability, hope, and opportunity for women, children, and the wider community.

POSITION OVERVIEW Meta House seeks a collaborative, forward thinking Director of Human Resources to serve as a strategic and operational leader responsible for developing and executing the organization’s people strategy. This role oversees all aspects of human resources including compliance, talent acquisition, employee relations, performance management, compensation and benefits, workforce planning, leadership development, organizational culture, and employee engagement. The Director of HR will partner closely with leaders to ensure the organization has the talent, structure, systems, and culture necessary to achieve its mission and strategic objectives.

The ideal candidate is an experienced HR leader with a strong business and operational mindset, capable of balancing employee advocacy with strategic workforce planning that will include right-sizing initiatives and change management efforts.

Responsibilities CORE RESPONSIBILITIES AS DIRECTOR OF HUMAN RESOURCES

Strategic HR Leadership

• Develop and implement a comprehensive HR strategy aligned with organizational goals and strategic plan
• Serve as a trusted advisor on workforce planning, design, succession planning, and talent management
• Assess current and future workforce needs and develop strategies to recruit, retain, and develop talent
• Lead HR initiatives that support organizational effectiveness, scalability, and long-term sustainability
• Generate workforce and human capital data to inform decision-making and organizational improvements
• Establish and monitor key performance indicators (KPIs) tied to quality, outcomes, and operational effectiveness related to human capital resources
• Prepare and present updates to executive team, Board of Directors, and others (both internally and externally) as needed

Organizational Development and Culture

• Lead efforts to strengthen and sustain a positive, mission-driven culture that aligns with organizational values and vision while reinforcing accountability, collaboration, and inclusion
• Design and implement continuous improvement initiatives related to employee engagement, retention, and satisfaction
• Create leadership development programs that build people leadership and management capabilities throughout the organization
• Partner with leadership to drive adoption of organizational changes associated with growth, restructuring, or strategic transformation

Talent Acquisition, Retention, and Separation

• Oversee recruitment, onboarding, and retention strategies including background and reference checks, enrolling employees into contract systems, and ongoing engagement
• Ensure hiring processes attract diverse, highly qualified candidates
• Collaborate to develop employer branding initiatives that strengthen the organization’s reputation as an employer of choice
• Monitor turnover, retention, and other workforce metrics; implement improvement strategies to be responsive to same

Compliance and Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations
• Maintain HR policies and procedures consistent with legal, regulatory, and contractual requirements
• Manage employment-related investigations and employee relations matters as necessary
• Partner with compliance and leadership teams to mitigate workforce-related risks

Employee Relations and Performance Management

• Design and implement organizational policies and procedures related to employee relations matters and performance improvement efforts including coaching leaders
• Ensure fair, consistent, and legally compliant employment practices
• Lead performance management systems that promote accountability, development, and high performance while maintaining organizational values and culture

Compensation, Benefits, and HR Operations

• Evaluate compensation structures and benefits programs to ensure competitiveness and fiscal responsibility
• Ensure…