Systems Administrator

Pay Rate: $38.00–$43.00/hour (W2)

Work Split: 70% operational support / 30% project work

We are seeking a Systems Administrator to support enterprise content management, publishing, and engineering systems in a manufacturing environment. This role blends hands‑on system administration and troubleshooting with project‑based work, including system upgrades, integrations, and data migrations. The ideal candidate is detail‑oriented, technically curious, and comfortable working across multiple systems and vendors.

• Manage user accounts, permissions, and access across multiple systems
• Support platforms such as Windchill, Parts Publisher, Arbortext Editor, World Server, Language Weaver, Web View/Customer Portal, Titania, and Link One
• Perform Tier 1 troubleshooting for access issues, publishing errors, downloads, searches, and system connectivity
• Handle license management, including procurement, renewals, payments, and vendor contract updates
• Create and manage internal and external support tickets and follow through to resolution

• Support major system initiatives including Windchill upgrades, system consolidations, and conversion projects
• Coordinate system downtime with users and vendors
• Assist with testing, UAT, validation, and documentation for upgrades and enhancements
• Support publishing tools and workflows, including new language support and translation testing
• Assist with data migrations, content conversions, and system integrations
• Act as a point of contact for vendors such as PTC, RWS, Hitachi, Oberon, and others
• Manage vendor communications, tickets, documentation, and onboarding materials
• Support compliance documentation including MSAs, SSO templates, and forms

• Generate and maintain system usage reports, user analytics, and performance metrics
• Maintain system metadata, configurations, and publishing rules
• Create and update user guides, documentation, and process instructions

• 3–5 years of Systems Administrator experience or similar IT support role
• Experience with user management, system configuration, licensing, and troubleshooting
• Strong ability to research issues, document findings, and resolve problems independently
• Experience creating and managing support tickets and working with vendors
• Strong communication and organizational skills

• Experience supporting PLM, CMS, publishing, or content management systems
• Familiarity with Windchill or similar enterprise platforms
• Experience supporting system upgrades, migrations, or integrations
• Exposure to manufacturing or engineering environments
• Hybrid-onsite role requiring 4 days per week on‑site in Milwaukee, WI
• Best suited for someone who enjoys hands‑on system support, troubleshooting, and project coordination
• Ideal for candidates comfortable working across IT, engineering, publishing, and vendor teams

Associate

Part‑time

Information Technology

Staffing and Recruiting;
Technology, Information and Media