Priority - L2​/L3 IT Support Engineer

High Priority – L2/L3 IT Support Engineer

🚀 Advance Your IT Career with Teceze – Where Technology Meets Impact

Greetings from Teceze!

We are looking for an IT Support Engineer with 1–4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.

Work Mode: Onsite

Employment Type: Full-Time

Start Date: 03 January 2026

Job Responsibilities:

• Troubleshoot issues with Office works, Fabrication, and paint shop floor systems
• Provide coverage for users and systems at Syncreon, CLI, and other plant locations
• Onsite support for network changes
• Support SCCM environment and assist with Intune configurations
• Ensure vulnerabilities are remediated for SF machines and workstations
• Hardware management including shipment and returns
• Configure, manage, and troubleshoot printers and scanners
• Provide L2/L3 support for Windows, macOS, and infrastructure services
• Participate in plant leadership calls and weekly change management calls
• Support patching activities
• Adhere to operational standards, processes, and service objectives
• Maintain documentation for service desk and end-user processes
• Escalate to Plant leadership and MIM team in case of service interruptions
• Coordinate with hardware vendors onsite

📧 Please share your resume directly to:
sa

Seniority level: Associate

Job function: Information Technology

Industries: Computer and Network Security