Senior Software Technical Documentation Specialist

Senior Software Technical Documentation Specialist

Badger Meter - Where Every Drop Counts and So Do You

At Badger Meter, we are a leading global water technology company with a mission to preserve and protect the world’s most precious resource. For over 120 years, our solutions have enabled customers to optimise the delivery and use of water, maximise revenue, and reduce waste. We celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you’ll find purpose‑driven work that makes a real difference, career‑growth opportunities, and a supportive, inclusive culture.

The role is responsible for creating, maintaining, and improving technical documentation for the Badger Meter software suite. This ensures all documentation is clear, accurate, user‑friendly, and aligned with technical and business requirements. The specialist collaborates closely with product management, QA, and customer support teams to deliver high‑quality documentation for external audiences.

• Develop and maintain comprehensive technical documentation including user guides, API references, and system architecture descriptions.
• Work with product and marketing teams to ensure documentation aligns with branding, messaging, and localisation standards.
• Collaborate with software development teams to gather technical details and ensure documentation accuracy.
• Standardise and enforce documentation styles, templates, and version‑control practices.
• Manage document repositories and ensure content is properly organised and up‑to‑date.
• Review and edit documentation created by other contributors for consistency and clarity.
• Assist in the creation of online help systems, knowledge bases, internal wikis, and training material.
• Identify opportunities to enhance documentation workflows or tools and contribute to process improvement.

• Bachelor’s degree in Technical Communication, English, Computer Science, Information Systems, or a related field. Exceptional experience may be considered in lieu of formal education.
• 3+ years of experience in technical writing or documentation for software products.
• Strong understanding of software development concepts and Agile processes.
• Proficiency with documentation tools such as Word Press, Confluence, Adobe, or similar.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to manage multiple projects and meet deadlines in a fast‑paced environment.

• Knowledge of UX principles and content design for digital interfaces.
• Additional familiarity with Agile development processes.

• Analytical thinking and ability to quickly grasp complex systems.
• Strong organisational skills and version‑control discipline.
• Collaborative mindset with cross‑functional communication ability.
• Detail‑oriented with a commitment to clarity, consistency, and quality.

• Competitive pay and annual bonus.
• Eligible for annual pay increases.
• Comprehensive health, vision, and dental coverage.
• 15 days paid time off plus 11 paid holidays.
• Retirement savings match up to 7% of eligible compensation and an additional 5% contribution.
• Employee assistance programme, basic group life, short‑term disability, and other benefits.
• Tuition reimbursement up to $5,250.
• Voluntary benefits such as additional life insurance, long‑term disability, accident and critical illness coverage.
• HSA and FSA options.

Badger Meter is an Equal Opportunity / Affidavit Antifacing Employer and considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://(Use the "Apply for this Job" box below)..

Badger Meter complies with all aspects of the ADA and all applicable state or local disability laws. We will reasonably accommodate qualified employees with a disability unless it would create an undue hardship.

The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website.

• Mid‑Senior level

• Full‑time

• Marketing, Public Relations, and Writing/Editing
• Industries:
  Utilities