Healthcare Simulation Operations Specialist

Position: Healthcare Simulation Operations Specialist - FT

Position Overview

The Healthcare Simulation Operations Specialist (SOS) is a cross-functional, technically skilled professional who ensures the seamless operation of simulation-based education. This role supports the technical, operational, and educational needs of the Simulation Center, working closely with faculty, students, clinical partners, and administrative leadership to deliver high-fidelity simulation experiences that enhance learning, equity, and patient safety.

Key Responsibilities Technical Support & Maintenance

• Operate, maintain, and troubleshoot simulation equipment including high- and low-fidelity manikins, audiovisual (AV) systems, computers, and other simulation technology.
• Configure and manage AV/IT infrastructure (software, drivers, network), and maintain system security.
• Implement preventive maintenance schedules for all simulation devices and supporting technology.

Scenario Programming and Standardization

• Program patient simulators to reflect realistic physiological and clinical states.
• Work with faculty subject-matter experts to translate educational objectives into simulator responses.
• Standardize and automate scenarios where feasible, ensuring consistency across learning experiences.

Curriculum Integration & Educational Support

• Assist in embedding simulation into the curriculum, aligning scenarios with course outcomes.
• Prepare simulation environments: room setup, props, moulage, and ensuring equipment matches learning objectives.
• Support debriefings, recording/playback, and data collection during simulation sessions.

Innovation & Creative Problem-Solving

• Develop custom or hybrid simulation solutions when commercial options are unsuitable or cost-prohibitive.
• Use creative methods (moulage, props, environmental design, AV effects) to enhance realism.
• Participate in budget management and recommend cost-saving or sustainable practices.

Interdisciplinary Liaison & Communication

• Bridge clinical faculty, IT/AV staff, technical support, and administrative leadership.
• Translate technical/clinical language to ensure clear collaboration across teams.

Operational & Administrative Tasks

• Manage inventory of simulation equipment and consumables; track usage and supplies.
• Schedule simulation sessions, coordinate space usage, and manage logistics for simulation courses.
• Oversee ordering and restocking of materials and supplies needed for simulation.
• Assist with training and onboarding of new SOS staff or other simulation support personnel.

Research, Data & Ethics

• Support faculty-led research involving simulation by helping design protocols, collect data, and ensure ethical practices (e.g. privacy, participant consent).
• Maintain data integrity and compliance with institutional and regulatory requirements (e.g. HIPAA, FERPA where applicable).

Professional Development & Training

• Stay current with best practices in simulation operations, educational theory, and emerging technologies.
• Pursue relevant certifications (e.g., Certified Healthcare Simulation Operations Specialist, CHSOS) and engage in professional organizations.
• Train faculty, staff, and learners in simulator usage, safety, setup, and best-practice debrief protocols.

Core Competencies & Required Knowledge

• Solid technical skills: AV/IT systems, software, hardware troubleshooting, networking.
• Understanding of clinical concepts, medical terminology, and common patient care workflows.
• Strong instructional design fundamentals and ability to align simulation with pedagogical goals.
• Excellent project management, organization, communication, adaptability, and teamwork.
• Creativity and flexibility to innovate under constraints.
• Detail-oriented, with strong problem-solving skills and ability to anticipate needs.

Qualifications

Minimum:

• Associate's or Bachelor s degree in healthcare, education, biomedical engineering, simulation technology, or related field.
• Experience working with simulation technology (manikins, AV systems, scenario programming).
• Proven ability to troubleshoot technical issues and maintain equipment.
• Strong communication skills and ability to work with diverse stakeholders (faculty, students, technical teams).

Preferred:

• Certification such as CHSOS or equivalent.
• Experience in academic or clinical simulation settings.
• Experience with curriculum mapping, scenario design, and debriefing.
• Experience with research or data management in educational settings.

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