Print Support Specialist

Triage Support Specialist

Duration: 0-3+ months Shift: 8:00 AM-5:00 PM M-F

They will be working independently to provide triage support to the print environment. Daily tasks include delivering toner, executing "triage" break fix activities (check for jams, identify what may be causing the client's issue). If the candidate had experience in printer breakfix, that would be ideal, but not necessarily a deal breaker if they do not. Service now experience is also a plus.

There is a lot of walking, some driving to different locations, and lifting is required. Have a team member out on medical leave and are waiting to hear when they will be released back. Our associates walk a great deal within their campuses, and lift printers and small multifunction machines. All associates have a desk area to work at with seating when not interacting with an end user on their ticket.

Candidate will be travelling to areas nearby to support tickets. Those areas include:
West Allis, Franklin, Bayview, Oak Creek.

Driving:
This individual will be required to drive to other locations to work tickets. Toner and occasionally small printers are transported. They would need to use their own car.

Interview Type:
Likely virtual, possibility exists for phone and in person