AI Enablement Specialist

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

• Purpose-driven work that makes a real difference in communities around the globe.
• Career growth and development opportunities designed to help you achieve your potential.
• A supportive, inclusive culture where collaboration and creativity thrive.
• Be part of something bigger.
• At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

The AI Enablement Specialist accelerates the responsible and effective adoption of artificial intelligence from within the IT/IS umbrella. This role partners with business process owners, Sales Operations, Information Technology, and the AI Center of Excellence to identify valuable use cases, translate business needs into practical AI-enabled workflows, and help employees confidently incorporate approved AI tools into their day-to-day work. The role owns the enablement lifecycle from initial discovery and use‑case validation through pilot execution, rollout, training, adoption measurement, and continuous improvement.

Success requires a combination of business‑process understanding, AI tool proficiency, change enablement, and the ability to translate emerging technology into clear, practical solutions for users.

• Drive AI adoption by helping teams incorporate approved AI capabilities into business processes, workflows, and everyday work.
• Partner with business process owners and Sales Operations to identify opportunities, understand current‑state challenges, validate proposed use cases, document expected outcomes, and prioritize initiatives based on business value, feasibility, and user impact.
• Lead end‑to‑end AI enablement initiatives, including discovery, requirements definition, workflow design, pilot planning, user testing, rollout, communications, adoption tracking, and iterative improvement.
• Provide practical guidance on approved AI platforms and capabilities, including Microsoft Copilot, Copilot Studio, Claude, Salesforce Agentforce, and the Microsoft Power Platform.
• Translate business needs into effective AI‑enabled workflows, including prompts, reusable templates, agents, automations, and supporting process guidance, in partnership with the appropriate technical platform owners.
• Develop and maintain user‑facing enablement materials, such as training content, quick‑reference guides, demonstrations, standard prompts, workflow documentation, and role‑based learning resources, in collaboration with Sales Operations, process owners, and the AI Center of Excellence.
• Deliver training, demonstrations, office hours, and targeted coaching that help employees use AI tools confidently, effectively, and responsibly.
• Provide first‑line functional support for AI users, including answering usage questions, identifying common adoption barriers, troubleshooting basic workflow or prompt issues, and routing platform, access, security, or technical issues to the appropriate support team.
• Gather and synthesize user feedback to identify recurring needs, usability challenges, training gaps, and…