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Digital Project Manager

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: TransPerfect
Full Time position
Listed on 2026-01-01
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below

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OVERVIEW

The position of Digital Project Manager is a key player at Trans Perfect Translations. Digital Project Managers execute SEO and PPC/Social Media Marketing projects from start to finish and serve as a single point of contact/accountability for their successful completion. This is a unique opportunity in a financially stable and rapidly growing international communications services company.

DESCRIPTION

  • Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives/Client Services to modify/correct project instructions/parameters as needed.
  • Coordinate with Account Executives/Client Services to educate/advise clients regarding the best way to accomplish their goals for individual projects.
  • Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speed.
  • Use computer assisted translation tools whenever possible to maximize consistency and profitability.
  • Use appropriate reference materials/glossaries as needed to maximize consistency and quality.
  • Communicate any issues/problems/delays/additional information to Account Executives/Client Services on an immediate basis and work to troubleshoot any issues that arise.
  • Effectively liaise with other departments that are essential parts of the project workflow (for instance, Quality Managers, Desktop Publishing, etc.).
  • Effectively assess Keyword Research and Content Optimization projects and be able to provide quality checks to ensure keywords are appropriate for a given project’s URL list.
  • Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job out.
  • Return completed projects to Account Executives/Client Services/delivery platform on time or early.
  • Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processes.
  • Establish and maintain working relationships with contract linguists located around the world.
  • Consistently give both positive and negative feedback.
  • File compliance reports as needed for substandard work performed and work with Quality Assurance to impose appropriate financial sanctions in those cases.
  • Investigate/resolve client complaints, problem solve and work with Quality Assurance/Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated.
  • Work to understand and be knowledgeable about the dedicated clients as well as vertical, including current events, business trends and industry leaders.
  • Make recommendations to the manager on ways to improve any processes, etc. as part of Trans Perfect’s commitment to continual improvement.
  • Provide assistance to others when able and as needed.
  • Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor.
  • REQUIRED SKILLS

    • Excellent communication skills (both written and verbal) in English.
    • Ability to effectively multitask in order to simultaneously execute multiple projects.
    • Exceptional problem solving/critical thinking skills.
    • Ability to maintain professionalism in all situations, especially under pressure and tight deadlines.
    • Ability to effectively communicate and collaborate well with various teams to improve work quality and team productivity.

    REQUIRED EXPERIENCE AND QUALIFICATIONS

    • 2+ years’ experience as a project coordinator or project manager.
    • Minimum bachelor’s degree or its equivalent.

    DESIRED SKILLS AND EXPERIENCE

    • Prior translation industry experience.
    • Fluency in a foreign language.
    • Experience working with Excel.
    • Experience working with SEMRush and Google Ad Words a plus.
    Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Marketing

    Industries

    Advertising Services, Marketing Services, and Translation and Localization

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