Chief Operations Officer - Milwaukee PBS

In collaboration with station Vice President and General Manager, The Chief Operations Offices leads the development and execution of administrative, financial, and operational strategies that support the organization’s mission and long‑term objectives. Translates strategic priorities into actionable plans for goal setting, performance management, workforce planning, and annual budgeting. Ensures compliance with FCC regulations, college policies, and applicable laws. Oversees key organizational metrics and audience data analysis to inform decision‑making.

Serves as a primary liaison with the college finance team and plays a critical role in audits and regulatory filings. Maintains strong communication with federal, state, and local agencies to uphold licensing and regulatory requirements. This role requires independent judgment, clear communication, and effective collaboration across internal teams, industry partners, and regulatory bodies to ensure operational excellence and strategic alignment.

• Strategic Development and Growth: Collaborates with the VP/GM to research, develop, and draft planning documents, including operating and capital equipment plans. Provides strategic guidance for long-term goals and day‑to‑day operations. Drives initiatives that reinforce organizational values and promote a high‑performance culture. Fosters a culture of excellence, accountability, collaboration, and innovation.
• Standard Operating Procedure Creation: Designs standards and procedures to acquire, coach, evaluate and hold accountable high quality content‑making and content delivery talent. Defines, instructs and models excellence in both qualitative and quantitative terms. Leads and inspires staff to strive to fulfill MPBS's vision and service mission.
• Budgeting & Fiscal Responsibility: Coordinates and develops annual operating budgets; monitors monthly expenditures. Analyzes short‑ and long‑term budgetary considerations for financial stability and sustainability. Liaises with college finance team and participates in audits. Identifies operational efficiencies to reduce costs and enhance productivity.
• Regulation Compliance &
  
  Risk Management:
  
  Ensures compliance with FCC, EEO, college policies, and industry regulations. Prepares and submits license applications; maintains communication with federal, state, and local agencies. Implements policies, procedures, and controls to mitigate organizational risks.
• Operational Excellence: Coordinates office services between MATC and the station, including record‑keeping systems and personnel requirements. Develops or revises procedures to improve workflow and administrative processes. Researches and analyzes data to implement cost reduction strategies and improve reporting.
• Data‑Driven Decision Making and Continuous Improvement: Leverages data analytics to drive informed decision‑making and fosters continuous improvement within the area of responsibility. Analyzes key performance indicators (KPIs) and relevant metrics to gain actionable insights and monitors performance measures aligned with organizational goals. Utilizes data to inform strategic and operational decisions. Applies continuous improvement methodologies (e.g., Plan‑Do‑Study‑Act) based on data analysis promoting a data‑driven culture and enhancing team data literacy.
• Cross‑Functional Relationships and Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators. Works collaboratively with team members, Pathway Deans, and colleagues to achieve College objectives and provide high level of service to students and employees by developing and sustaining effective working relationships and partnerships. Maintains high standards of professionalism within a matrix environment.
• Leadership and Supervision: Develops and manages high performing teams with highly skilled and motivated staff focused on the delivery of quality and value‑added services, and allocates cross‑functional responsibilities and work processes. Responsibilities include hiring, coaching/mentoring, performance management, and progressive discipline as needed for…