Intelligence Manager

Competitive Intelligence Manager

Join Michael Best & Friedrich as a Competitive Intelligence Manager and help shape strategic decisions that drive client success and firm growth.
Hybrid role: work remotely up to 2 days per week. Under the leadership of the Director of Research Services & Competitive Intelligence, the Competitive Intelligence Manager leads research and analysis that informs our strategic priorities, partnering closely with business development and the research team to deliver actionable insights.

• Drive competitive and business intelligence research aligned with the firm’s strategic goals.
• Partner with Business Development, Firm & Practice Management, and Leadership to deliver insights that support attorney and client success.
• Analyze internal and external data to identify trends, opportunities, and risks for key clients and competitors.
• Conduct competitive benchmarking to evaluate firm performance and monitor market developments to inform proactive strategies.
• Lead and mentor the CI team, fostering growth and collaboration.
• Shape best practices and identify strategic service opportunities.
• Oversee additional research initiatives and organizational projects as needed.

• Master’s degree in Library and Information Studies from an ALA accredited graduate program is preferred.
• Minimum of 5–7 years of progressively responsible experience in a similar role at a law firm or other professional services environment.
• Knowledge of research resources commonly used in large law firms.
• Understanding of the broad areas of law practiced by a full‑service firm.
• Ability to learn and embrace new skills and best practices as the position evolves and firm needs change.
• Ability to work well under pressure and meet tight deadlines.
• Ability to work well independently as well as effectively within a team.
• Ability to develop relationships and foster teamwork at all levels of the firm.

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff.
• Strong oral and written communication skills.
• Ability to manage confidential information and sensitive situations with tact and discretion.

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions.
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor.

• Ability to maintain composure and demonstrate good judgment.

• Valid authorization to work in the U.S.

Michael Best & Friedrich, LLP is a full‑service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world. We serve industries ranging from companies, trade associations, nonprofits, educational institutions, governments, family trusts, and high‑net‑worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations.

For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

We have offices in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha);
Illinois (Chicago);
Utah (Salt Lake City);
Colorado (Denver, Broomfield);
Texas (Austin);
North Carolina (Charlotte, Durham, Raleigh, Wilmington);
California (Los Angeles);
Nebraska (Lincoln); and Washington DC. This position can be based in any of our offices in CO, IL, NC, or WI.

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well‑being, both at work and petitive base pay, outstanding benefits, opportunities for learning and growth, programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

• Challenging and Dynamic Role
• Professional Growth Opportunities
• Performance Management and Coaching
• Specializ…