Executive Director, Student Success and Retention

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs.

We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC c.edu.

Under the direction of the Vice President of Enrollment and Retention, the Executive Director, Student Success and Retention, is responsible for the overall leadership and coordination of services and programs relating to persistence, retention and completion including program management oversight of the areas of centralized student support including Advising, Counseling, and Career Services. The Executive Director is responsible for planning and implementing a comprehensive retention and completion plan that is aligned with the College’s strategic priorities.

The Executive Director guides, supervises, evaluates and directs staff, prepares compliance and performance reports, and works collaboratively across functions to develop, plan, manage and direct administrative activities related to retention, equitable outcomes, and success efforts for a diverse student population. The Executive Director is responsible for student retention, persistence and success metrics related to equitable outcomes and success opportunities for all students.

• Strategic Leadership: Leads College-wide student success strategies, initiatives, and services designed to increase the retention, persistence, completion, and graduation rates of students. Develops and manages the College's retention plan and initiatives from an equity and opportunity lens.
• Staff Management: Provides leadership, management, supervision, and evaluation for the areas of College-wide Advising, Career Services and Counseling Services. Supervises, manages and provides leadership oversight of the Manager of Student Support Services, the Leader of Transfer, Career, and M-cubed Initiative, Leader Career Readiness and Employer Relations Department.
• Retention and Completion Development: Direct the development of procedures, processes, materials, and training to ensure that all staff and faculty are familiar and can access the retention support services; coordinate with College staff in planning/scheduling specialized and College-wide retention activities, including working with individual departments to achieve departmental retention goals. Assess college retention and graduation/completion rates to address programmatic needs; analyze retention trends for implementation of student intervention strategies.
• Software Facilitation and Management: Responsible for College-wide student success software facilitation, engagement, coordination, reporting and assessment. Engages with Program Sponsors, Technical Sponsors, Student Success Software Core Leadership Teams, and Moon Shot for Equity to achieve institutional and divisional goals including holistic coordinated care. Responsible for facilitation for student services and in collaboration with the Vice Provost for faculty support and outcomes.
  
  Collaborates with Application and Content Administrators and additional Student Success Software experts on campus.
• Data Analysis and Reporting: Responsible for Holistic Coordinated Care Network (HCCN): reporting, follow up, research and oversight of student success and retention software providing district-wide support services to advance equity, retention and student success. Partner and collaborate with the EVP, Vice Provost, and VP of Enrollment & Retention to ensure policies and procedures are revised and effectively implemented for HCCN. Engages in the development of retention and persistence standard operating procedures.
• Budgeting & Fiscal Responsibility: Manages assigned grant-funded programs (e.g., WTCS Perkins Grant) geared toward student success, persistence, retention, and completion. Administers departmental budget and participates in audit reviews as needed.
• Regulation Accountability and Metrics Reporting: Maintains and manages confidential information in accordance with FERPA regulations. Maintains retention and persistence reports and contributes to the…