Business Operations Manager; Facilities Management

Building Operations & Experience (BOE) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in‑class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in‑Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

As a CBRE Business Operations Manager, you will provide the department with advanced day‑to‑day operations and administrative support. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

• Manage the budget preparation process. Research and collect input from multiple internal and external resources.
• Review monthly department budget reports to maintain expense controls. Review commentary and explanation of variances provided by the team. Present to management for review.
• Troubleshoot and resolve escalated inquiries and requests from internal and external clients.
• Evaluate department processes and procedures and identify opportunities to improve service delivery. Make recommendations to management.
• Compile a variety of complex operating, financial, and statistical information reports.
• Oversee the development of project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of your own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince us to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.