Marketing Operations & Digital Manager

Ready Rebound is seeking a Marketing Operations & Digital Manager to strengthen the digital, analytics, and operational foundation of our growing Marketing team.

Ready Rebound is national leading healthcare navigation and consulting company who provides immediate access to high-quality care for injured First Responders from workplace injuries. We are committed to delivering innovative solutions and exceeding customer expectations. Our priority is not only the quality of treatment offered through our partners but also we put an emphasis on the VIP Service Access experience for all our members, retirees and their families.

24/7 and 365 days a year! We protect those who protect us when our heroes are injured, we will always be there for them.

Department:
Marketing

Reports To:

Chief Marketing Officer (CMO)

Company:
Ready Rebound

Location:

Hybrid / Remote

Stage:
Growth / Pre-Series A

About Ready Rebound

Ready Rebound provides expedited healthcare advocacy and navigation services for first responders and their families. We specialize in speed, insight, and outcomes: ensuring injured police, fire, EMS, and municipal employees receive the right care, at the right time, with fewer delays and better return-to-work results.

We now power this mission with our brand-new SaaS platform: a comprehensive software solution that enables our partner departments and organizations to track, manage, and oversee all member injuries—from initial report through triage, navigation, recovery milestones, return-to-work planning, and performance analytics. This centralized platform provides real-time visibility, streamlines coordination with our hands‑on navigation team, delivers actionable insights to reduce costs (e.g., overtime, workers’ compensation claims, indemnity), and supports faster, better outcomes for active members, retirees, and families.

Ready Rebound is seeking a Marketing Operations & Digital Manager to strengthen the digital, analytics, and operational foundation of our growing Marketing team.

This is a hands‑on role for someone who enjoys both executing marketing programs and using data to understand what is working. The Marketing Operations & Digital Manager will own our email marketing platform and campaigns, website performance and optimization, marketing analytics, and lead tracking and reporting.

This person will work closely with Marketing, Sales, and other cross‑functional partners to improve how we capture, track, and measure marketing activity—from initial engagement through MQLs and pipeline. The ideal candidate is analytical, digitally savvy, highly organized, and comfortable rolling up their sleeves to get the work done.

• Lead the selection, implementation, and ongoing management of Ready Rebound’s email marketing platform.
• Build and execute email campaigns, nurture programs, and customer/prospect communications.
• Manage audience segmentation, lists, campaign setup, testing, and deployment.
• Track email performance, including engagement, click-throughs, and conversions, and recommend opportunities to improve results.
• Partner with Marketing team members on campaign messaging, content, and strategy.

• Manage day-to-day execution and maintenance of the Ready Rebound website.
• Coordinate website updates, new pages, landing pages, and campaign content.
• Monitor website traffic, engagement, conversion, and lead‑generation performance.
• Use website analytics to identify opportunities to improve the user…