Manager, Marketing Ops and Strategy - Americas

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.  For more than 140 years, Johnson Controls has delivered performance where it really matters.

Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental and vision care
• On-the-job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Position Overview We are seeking a high-energy professional with exceptional organizational and communication skills who thrives in a fast-paced, high-performance, matrixed environment. This role will interact with stakeholders at all levels, from executive leadership to early-career employees, and will support Americas Marketing operations and campaign execution to drive growth in revenue, pipeline, opportunities generated, and leads captured.

While this is an individual contributor role, the Manager will act as a key representative of the Vice President of Marketing for the Americas, leading through influence across multiple marketing functions and business stakeholders, including Sales, P&L leaders, and the Marketing Leadership Team.

The ideal candidate does not need a traditional marketing background. Instead, we are looking for someone with experience demonstrating leadership, project execution, collaboration, and success in a dynamic, results-oriented environment. Relevant backgrounds may include management consulting, manufacturing, financial services, leadership development programs, or similar disciplines.

Key Areas of Focus
1. Project Management & Strategic Initiatives Lead special projects and cross-functional initiatives as directed by the VP of Marketing.

Establish project objectives, KPIs, timelines, ownership, and resource requirements.

Coordinate deliverables and ensure successful execution across teams.
2. Performance Reporting & Analysis Analyze monthly performance results and identify gaps, trends, and root causes.

Develop actionable insights and recommendations to improve business outcomes.

Present findings and progress updates to leadership.
3. Business Systems & Continuous Improvement Partner with central marketing teams to drive operational excellence and continuous improvement initiatives.

Support problem identification, data analysis, workshop facilitation, action planning, and solution implementation.

Apply structured improvement methodologies to enhance marketing effectiveness and efficiency.
4. Marketing Budget Management Develop and manage the annual marketing budget planning process.

Lead monthly and quarterly budget reviews with budget owners.

Monitor and maintain ongoing spend tracking and reporting.
5. Stakeholder & Team Communications Develop communication materials for internal stakeholders and the broader marketing team, including:
Monthly marketing newsletters Town hall presentations Executive updates Email communications

Partner with Internal Communications as needed to ensure alignment and consistency.
6. Campaign Activation Planning Coordinate annual marketing campaign planning across business segments, including HVAC & Controls, Fire & Security, and Open Blue.

Support quarterly business reviews, updates, and…