Quality Manager

Job Overview

Quality Manager is responsible for coordinating and performing activities for the proper application of inspection methods, ensuring compliance with all quality standards and responsible for driving corrective action and nonconformance reduction related to manufactured and supplied product. This customer‑facing role will have a keen opportunity to drive improvements within the plant and work with customers and internal stakeholders to solve problems.

This individual will be key to maintaining ISO
9001‑2015 certification by supporting all corporate policies, procedures, work instructions and required documentation. This role will also supervise hourly Quality Technicians.

• Establish and implement quality systems to include guidelines, processes and standards for raw materials, in‑process, and finished products.
• Ensure proper documentation of quality systems, processes, and standards.
• Review quality non‑conformance rejections and quality problems, supporting engineering and manufacturing with considerations of cost, customer acceptance, scrap, and deciding on allowable deviations.
• Lead systematic problem‑solving and risk‑based methodologies in identifying, prioritizing, communicating, and resolving internal and external complaints, such as RCCA.
• Investigate customer complaints, develop corrective action plans and verify effectiveness.
• Update critical quality documents including FMEA, PFD, and Control Plans.
• Work cross‑functionally with Tooling, Engineering, Manufacturing, and Purchasing to identify and develop improvements to the processes.
• Understand inspection techniques, record systems, and process control procedures to ensure production of finished products meets quality specifications and standards; conduct research and recommend improvements to Quality and/or Plant manager.
• Adopt a customer‑service mindset, working closely with customers to understand their issues, provide quick resolution, while developing win‑win solutions for both the business and external customers.
• Lead the processing of customer complaints and returns to determine root cause and corrective action.
• Assist with 3rd‑party certifications, such as ISO
  9001‑2015.
• Conduct internal quality system audits to determine compliance with ISO 9001 standards.
• Maintain charts and graphic illustrations of quality control metrics, scorecards, and customer complaints.
• Understand part prints and be able to connect to the severity of customer complaints.
• Participate in various company programs such as training, safety, communications, etc.

• Ability to coordinate FMEA, PFD, and Control Plans.
• Knowledge of and ability to implement statistical techniques / inspection plans.
• Clear understanding of corrective action processes (8‑D, 5‑why, etc.).
• Knowledge of 3rd‑party Audit specifications.
• Ability to build relationships with customers.

• Bachelor’s or Associate’s degree (preferably Quality or Engineering related) or equivalent experience/training.
• Excellent written and verbal communication skills.
• 3+ years of prior Quality Assurance experience.
• 1+ year of prior Management Experience preferred.
• Experience or knowledge of First Article Inspection (FAI) and Production Part Approval Process (PPAP).
• Experience in Problem Solving techniques.
• Six Sigma certification preferred.

• Medical, Dental, Vision and Prescription Drug Coverage.
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA).
• Paid Time Off and Holidays.
• 401k Retirement Plan with Matching Employer Contributions.
• Life and Accidental Death & Dismemberment (AD&D) Insurance.
• Paid Leaves.
• Tuition Assistance.

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The company's electric motors and air‑moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications.

The company's automation offering, comprised of controls, actuators, drives, and precision…