Assistant General Manager

Ever consider running a multi‑million dollar business? Wendy’s is looking for qualified Assistant General Managers to do just that!

Looking for an employer that will treat you with RESPECT?

Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.

We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.

• Medical, Dental & Vision
• Bonus Potential
• Free Meals while Working*
• College Assistance
• Education Rewards/ GED Assistance
• Company Chaplain
• Life Insurance
• Short & Long Term Disability
• Direct Deposit
• Referral Bonus
• Tenure Recognition
• Holiday Pay (Thanksgiving & Christmas)
• Opportunity for Advancement
• Sick Pay
• Uniforms
• Vacation
• Company Match 401k
• Employee Assistance Program (Com Psych)
• Unity Care

Position Title:

Assistant General Manager

Reports To:

General Manager

The Assistant General Manager (AGM) at Wendy’s is responsible for supporting the General Manager in overseeing all aspects of restaurant operations, ensuring exceptional service, financial performance, employee satisfaction, and adherence to company standards. The AGM will lead and mentor the restaurant’s management team, support day‑to‑day operational activities, and play a crucial role in the restaurant’s success by driving team performance, customer satisfaction, and achieving business goals.

• Assist the General Manager in overseeing the day‑to‑day operations of the restaurant, ensuring a smooth, efficient, and profitable business.
• Lead and motivate a team of shift managers, crew members, and other staff to maintain operational excellence.
• Manage food preparation and presentation standards, ensuring the restaurant is delivering high‑quality food consistently and on time.
• Oversee restaurant cleanliness, sanitation, and safety, ensuring all health and safety regulations are met.
• Ensure proper maintenance and cleanliness of all kitchen equipment, dining areas, restrooms, and back‑of‑house areas.
• Enforce and uphold Wendy’s operational policies and procedures to ensure a positive guest experience.

• Help drive a customer‑first culture by leading the team to deliver outstanding service and quality experiences.
• Handle guest complaints or issues promptly and professionally, aiming for positive resolutions and guest retention.
• Train staff on the importance of customer service, ensuring every guest leaves satisfied and likely to return.
• Ensure that the restaurant maintains a welcoming, clean, and comfortable environment for customers at all times.

• Assist in managing the restaurant’s financial performance, including budgeting, cost controls, and meeting profit goals.
• Help manage and track food and labor costs, striving to meet or exceed financial targets set by the company.
• Assist in inventory control, ordering, and supply management to prevent waste and overstocking.
• Prepare and analyze financial reports, identifying opportunities to improve profitability and reduce operational costs.

• Supervise, coach, and develop team members to improve performance, knowledge, and overall job satisfaction.
• Assist in recruiting, hiring, training, and onboarding new employees.
• Ensure that the team adheres to company policies, procedures, and operational standards.
• Handle employee performance evaluations, providing regular feedback and addressing any performance issues.
• Promote a positive, inclusive, and motivating work culture where all team members feel valued and supported.

• Assist with staffing schedules to ensure proper coverage during peak hours and within budgeted labor costs.
• Monitor labor costs closely and adjust staffing levels as necessary to optimize operational efficiency.
• Manage…