Barista at MKE Airport

2 weeks ago Be among the first 25 applicants

IMMEDIATE OPENINGS! BARISTA AT MKE AIRPORT STARTING AT $15/HR

• Career advancement opportunities
• Fun work environment
• 1 free meal per shift
• Free parking
• Uniform shirts provided

At Paradies Lagardère, our mission is to maintain first‑class standards that exceed the expectations of our customers and business partners. The Barista is responsible for creating an amazing experience by interacting with guests and preparing and serving tea, coffee, and espresso drinks. Whether working for a national brand or an iconic local concept, you will deliver first‑class experiences to the traveling public.

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
• Operate coffee making equipment. Dismantling and cleaning machinery, as needed.
• Prepare and present beverages according to established recipe and presentation standards.
• Accurately total, process and collect payments from guests using the point‑of‑sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Maintain a clean organized work environment that is free of safety hazards including trash, sweeping, mopping, and dishes.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• Serv Safe Certification or equivalent, preferred.

• Ability to work various shifts in a 7/365 team‑oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self‑motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self‑starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing and mathematics, in English.
• to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

Seniority level:
Entry level

Employment type:

Part‑time

Job function:
Customer Service

Industries:
Retail and Restaurants

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