Shift leader, Retail

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At Jersey Mike’s, our passion for people and high-quality food drives everything we do. We’re dedicated to creating places where team members lead by example with energy, serve authentic subs, and deliver an outstanding guest experience every day.

We’re searching for a motivated Shift Leader to join our Greenfield team! In this role, you'll work both opening and closing shifts to ensure consistently high standards.

• Supervising and coaching team members during your shifts
• Maintaining our “Raving Fans” level customer service standards
• Ensuring top-quality food safety, store cleanliness, and smooth operations at every location
• Handling cash, creating a positive atmosphere, and jumping into any role when needed

• Minimum 1 year of leadership experience in quick-service or fast-casual restaurants. Stable work history a must.
• Comfortable delegating tasks and holding the team accountable to standard operating procedures
• Experience with inventory, accurate cash handling, and food safety protocols
• Skilled at facilitating smooth shift handoffs
• Excellent communication skills and an outgoing, customer-focused personality
• Able to thrive in a fast-paced environment and shift gears with changing priorities
• Must be committed to becoming fully certified as a Shift Lead learning how to open and close the store.

• $17-21.25/hour
• 37–40 hours per week
• Consistent, full-time hours with opportunities to work across different stores
• Opening and closing shifts a must including weekends. Becoming certified requires learning how to open and close the store.
• Growth pathways for those who want more responsibility

Bring your energy, enthusiasm, and commitment to excellence—become a valued leader in the Jersey Mike’s family!

Apply today and start building a more rewarding restaurant career. Employment references required. Background check through Checkr.