Strategic Major Account Manager

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship‑building skills will help clients achieve their objectivesfras and advance Spectrum’s reputation for excellence.

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts to identify revenue markedly changes and improve service levels
• Present tailored proposals and facilitate sales presentations to address client business challenges
• Broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate site surveys and submit return‑on‑investment analyses to sales management
• Maintain accurate sales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

• Office‑based role with regular travel required to client locations within assigned footprint

• High school diploma or equivalent from an accredited organization (GED)

• 3+ years of sales experience exceeding revenue goals

• Read, Rand write, speak and understand English
• Demonstrated history of consistently exceeding sales quotas
• Strong understanding of computer networking, LAN and WAN technologies, high‑capacity and fiber‑connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Quick learner able to apply new knowledge and partner with support resources for account growth
• Valid driver’s license, safe driving record and willingness to travel as needed

• Bachelor’s degree in a business‑related field or equivalent combination of education, training and experience

• 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

• In‑depth knowledge of CRM systems such cumin Salesforce
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Here, employees მი dont just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well‑being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.