Service Sales Representative

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Johnson Controls is growing its fire sprinkler service business, and we are looking for a talented Sprinkler Service Sales Representative to help promote and sell service offerings to customers and end users across an assigned territory and account base.

In this role, you will drive new and repeat business for fire sprinkler service offerings by developing customer relationships, identifying opportunities, and building solutions for system repairs, modifications, small projects, and new construction needs. This is a customer-facing sales position that blends technical understanding, relationship building, and disciplined follow-through.

• Represent the company professionally while promoting and selling fire sprinkler service offerings to customers and end users.
• Establish contact with prospects, qualify potential buyers, and follow up on leads using planned sales and marketing activities.
• Work with an assigned service customer base to identify moves, adds, and changes to existing sprinkler systems.
• Assess customer needs and develop sales strategies that align with company capabilities and service solutions.
• Close sufficient business to support and exceed sales plan objectives.
• Read blueprints and work with current NFPA 13 standards and local codes.
• Develop and maintain positive relationships with customers, general contractors, and end users.
• Estimate small projects, including day-work as required.
• Build new business relationships and help grow the sprinkler service business.

• Own your opportunities with accountability, strong follow-through, and a clear focus on safety and integrity.
• Stay close to the customer, ask the right questions, and remove barriers so prospects can move from need to solution quickly.
• Use candid communication, disciplined follow-up, and practical problem-solving to improve every day and keep deals moving.
• Work as one team with service, technical, and management partners to deliver a smooth customer experience.
• Use sales calls, follow-up activity, and outlined marketing strategies to build and progress your pipeline.
• Balance prospecting, estimating, relationship management, and quote development with strong organization and time management.
• Bring technical credibility to customer conversations by connecting service offerings to code, scope, and site requirements.

• 2+ years of experience in the fire sprinkler industry or a related sprinkler service sales role.
• Technical knowledge of sprinkler systems.
• Ability to read blueprints and work with current NFPA 13 standards and local codes.
• Self-motivated with a strong desire to succeed.
• Proven ability to work effectively with minimal supervision.
• Exceptional presentation, verbal, and written communication skills.
• Ability to multi-task and organize work effectively.
• Proficiency using personal computers, including Windows and Office 2007.
• Ability and willingness to work as a team player and collaborate well with others.

• Four years of industry experience.
• Previous sprinkler design experience, including estimating and performing hydraulic calculations.
• Experience with Salesforce or another CRM system.
• NICET Level I.

We offer a competitive salary and commission plan, paid vacation/holidays/sick time with 15 days of vacation in the first year, and a comprehensive benefits package including 401K, medical, dental, and vision care available day one. You will also have access to extensive product and on-the-job/cross-training opportunities, an encouraging and collaborative team environment, and a strong dedication to safety through our Zero Harm policy.

HIRING SALARY RANGE
: $55,200 - $82,850 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity,…