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Public Security Safety Officer 2nd Aurora St Luke's

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Aurora Health Care
Full Time position
Listed on 2025-11-09
Job specializations:
  • Security
    Security Guard, Site Security
Salary/Wage Range or Industry Benchmark: 21.45 - 32.2 USD Hourly USD 21.45 32.20 HOUR
Job Description & How to Apply Below

Public Security Safety Officer 2nd Aurora St Luke's

2 weeks ago Be among the first 25 applicants

This range is provided by Aurora Health Care. Your actual pay will be based on your skills and experience -- talk with your recruiter to learn more.

Base Pay Range

$21.45/hr - $32.20/hr

Major Responsibilities
  • Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning.
  • Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. Serves as a primary resource for de-escalation.
  • Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
  • Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
  • Performs liaison rounding duties to cultivate close partnerships with all department and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
  • Liaisons with state and local law enforcement and first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
  • Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), to include training on any/all department-issued equipment and/or requirements identified in the Annual Training Plan.
License, Registration, and Certification Required
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required.
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). This is needed in order to carry a taser at work and can be obtained after offer.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
Education Required

High School Diploma or GED

Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property.

Knowledge, Skills, and Abilities Required
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in…
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