Resident Monitor-Security 3rd Shift Glover House

Resident Monitor‑Security – 3rd Shift – Glover House

Job Code: 2025‑COMRS‑001

Location:

Milwaukee

Department:
Joshua Glover

FT/PT Status:
Full Time

Monitoring and supervising adult male ex‑offenders within a correctional residential setting and the community. This THIRD SHIFT position maintains accountability of ex‑offenders at all times and ensures adherence to all life safety, security, and sanitation requirements. Also includes some general office duties.

• Regular and predictable attendance.
• Mandatory overtime on all shifts.
• Ability to work in a constant state of alertness.
• Ability to work cooperatively with supervisors, co‑workers, and contractors.
• Ability to work under deadlines and time pressures.
• Flexible to work at any facility within the Residential Reentry Division as directed.
• Supervising clients in the facility (living quarters, recreation room, dining room, visitation, etc.).
• Instruct residents in the use of facility property.
• Enforce all house rules governing the residents.
• Instill good work and personal hygiene habits in residents.
• Supervise and inspect residents' assigned house chores.
• Check as required all locking devices, alarms, and security equipment.
• Conduct urine surveillance and administer breathalyzer test when required or deemed necessary.
• Make the required tours through the building including resident quarters.
• Initiate counts of residents at irregular and specific intervals.
• Conduct surveillance checks outside the facility.
• Prepare all required reports and documentation such as disciplinary and accident, incidents reports, medical reports, escapes, residents' sign in/out sheet.
• Follow policy to make required notification of incidents and distribution of reports.
• Monitor and document medication usage.
• Give receipts to all residents who turn money over to program for savings, debts, fee payments, etc. and follow procedures for handling money.
• Motivate residents to follow program expectations by using motivational incentives to reinforce positive behaviors/achievements and impose appropriate sanctions when needed for non‑compliance.
• Maintain accountability of residents, facility control, life safety, environmental safety, and sanitation to adequately protect residents, staff, and the community.
• Attend training sessions as directed.
• Attend scheduled staff meetings.
• Monitor residents' activities while in the community.
• All other duties as directed to carry out the responsibilities of the position.
• Enforce all rules of offender supervision.
• Do accountability checks on residents who are signed out of facility on pass.
• Assist with new resident intake and orientation.

Minimum of a high school diploma or equivalent is required. One year prior work experience in corrections or related security or other social service is preferred. Must clear Caregiver and Background checks, physical exam, and drug screen prior to hire. Valid driver's license preferred;
Insured automobile preferred.

Must have excellent written and verbal communication skills and basic computer skills. Ability to communicate effectively and in a positive manner with staff and residents. Ability to de‑escalate crisis situations. Sensitivity toward cultural, ethnic, and disability issues. Experience with CCTV and other security related equipment preferred. Ability to learn evidence‑based best practices and apply skills learned to all residents interactions.

Works primarily with residents. Also interacts with other staff, probation officers, visitors, family members, employers, and the general public.

Follow agency Code of Conduct. Adhere to established policies and procedures of the agency and of all funding sources. Conduct self in an ethical manner. Maintain professional and respectful relationships with program staff, other WCS staff, residents, and all external persons and agencies involved with service provision. Have sensitivity toward cultural, ethnic, and disability issues. Demonstrate commitment to agency values and mission.

Work is performed in an adult correctional halfway house setting. The facility operates 24 hours a day, seven days a week as the primary living environment for this population.

Must be able climb two to three flights of stairs and be mobile throughout the facility. Must be able to sit for extended periods of time, walk and stay awake while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR. Some lifting (50lbs) required with inventory packing.

Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).