Resident Monitor-Security 3rd Shift Glover House

Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).

Resident Monitor-Security - (3rd Shift) Glover House

Location:

Milwaukee | Department:
Joshua Glover | Status:
Full Time

• Monitoring and supervising adult male ex-offenders within a correctional residential setting and the community.
• This THIRD SHIFT position maintains accountability of ex-offenders at all times and ensures adherence to life safety, security, and sanitation requirements.
• Supervise residents in living quarters, recreation, dining, visitation, and related areas; enforce house rules; and inspect facility and equipment.
• Instruct residents in the use of facility property and supervise and inspect residents’ assigned house chores.
• Check locking devices, alarms, and security equipment; conduct urine surveillance and administer breathalyzer tests when required or deemed necessary.
• Conduct building tours, counts of residents, and surveillance checks inside and outside the facility.
• Prepare reports and documentation such as disciplinary actions, incidents, medical reports, escapes, and sign-in/out sheets; notify appropriate personnel per policy.
• Monitor and document medication usage; manage receipts for resident funds and follow procedures for handling money.
• Motivate residents to follow program expectations using incentives and apply sanctions for non-compliance as needed.
• Maintain accountability of residents, facility control, life safety, environmental safety, and sanitation to protect residents, staff, and the community.
• Attend training sessions and scheduled staff meetings; monitor residents’ activities in the community.
• Perform other duties as directed to carry out the responsibilities of the position and enforce offender supervision rules.
• Assist with new resident intake and orientation.

• Minimum of a high school diploma or equivalent required. One year of prior work experience in corrections or related security or social service is preferred.
• Must clear caregiver and background checks, physical exam, and drug screen prior to hire.
• Valid driver’s license preferred; insured automobile preferred.

• Excellent written and verbal communication skills; basic computer skills.
• Ability to communicate effectively and positively with staff and residents; de-escalation capability.
• Sensitivity toward cultural, ethnic, and disability issues.
• Experience with CCTV and other security-related equipment preferred.
• Ability to learn evidence-based best practices and apply skills to resident interactions.

Works primarily with residents; also interacts with other staff, probation officers, visitors, family members, employers, and the general public.

Follow agency Code of Conduct; adhere to policies and procedures; conduct self ethically; maintain professional and respectful relationships with staff, residents, and external agencies; demonstrate sensitivity toward cultural, ethnic, and disability issues; and commit to agency values and mission.

Work is performed in an adult correctional halfway house setting. The facility operates 24 hours a day, seven days a week as the primary living environment for this population.

Must be able to climb two to three flights of stairs and be mobile throughout the facility; sit for extended periods, walk, and stay awake during shifts; evacuate occupants in emergencies; provide First Aid and CPR; and occasionally lift up to 50 lbs.