Part Time Retail Safety Associate

Whether you're a seasoned security professional, a recent graduate, studying criminal justice, or someone with some security experience looking to build your skills, this could be the perfect opportunity for you.

We're looking for team members who enjoy staying active, working with people, and helping create a safe and welcoming environment.
Weekend availability is a must
, as our busiest times are when we need your support the most.

In this role, you'll gain hands‑on experience in customer engagement, safety awareness, conflict resolution, de‑escalation, incident response, and loss prevention while making a real impact in your community.

Provides a safe, welcoming, and efficient environment by combining proactive security measures with exceptional customer service. This role focuses on theft deterrence, hazard prevention, and incident readiness while supporting Goodwill’s mission. Typically works on projects and tasks that span 1 day – 3 months.

Implement a "greet and guide" protocol by welcoming customers upon entry, explaining Outlet shopping guidelines, providing direction on bin rotation procedures, and creating a positive and respectful shopping experience for all guests.

Conduct visible patrols throughout the sales floor, bin areas, donation zones, entrances, exits, and parking lots. Monitor high‑traffic and high‑risk areas while communicating in real time using Vo Co Vo  and partnering with Asset Protection and local law enforcement when needed.

Perform routine safety inspections and document observations throughout the facility, including bin rotation areas, customer walkways, restrooms, breakrooms, loading zones, and parking lots to identify and address potential hazards.

Promote Goodwill's "See Something, Say Something" safety culture by encouraging awareness, reporting concerns, and coordinating emergency preparedness drills in partnership with the Safety Department.

Utilize Net Track for accurate incident reporting, share safety and loss prevention observations during team meetings, and respond promptly to customer and team member concerns using professional de‑escalation techniques.

Review incident trends and operational observations to identify patterns, recommend process improvements, and help prevent future safety or security concerns through proactive measures and training.

Support team member safety by offering safe‑walk services when needed, maintaining communication with leadership, and assisting with the resolution of safety concerns throughout the facility.

Monitor sales floor conditions, bin rotation activities, and customer behavior to help maintain a safe and organized shopping environment. Identify hazards, unsafe practices, or operational concerns and communicate them appropriately.

Maintain a visible presence during peak shopping periods and bin rotations by engaging customers, answering questions, reinforcing Outlet guidelines, and helping prevent disruptive or unsafe behavior through positive customer interaction.

Serve as the Safety Captain for the location, supporting emergency preparedness efforts, evacuation readiness, severe weather response procedures, and ongoing safety initiatives.

Maintain current training and proficiency in verbal de‑escalation, conflict resolution, crisis intervention, and emergency response procedures.

Project and Change Management:
Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. Follows through on learning, skill building, and practice necessary to adapt to change.

Problem Solving:
General…