Telecommunications Analyst

Telecommunications Analyst (Finance)

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including  protection and pet insurance

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Bachelor's Degree in Information Technology, Computer Science, or other related field required. Minimum three years experience in network required; or equivalent combination of education and experience.

None

Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization.

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• On-Call on an as needed basis
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift:
  Up to 25 pounds
• Requires Travel:
  Occasionally
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

• Responsible for planning, designing, and implementing telecommunication networks. Reviews and performs the installation and maintenance of telecommunications systems and technologies. Provides assistance and technical support for network design activities.
• Establishes and assures compliance of organizational standards for telephone system design, allocation of instruments, messaging technologies, network utilization, and vendor support.
• Responds to user complaints to research complex problems associated with Brookdale's telecommunication networks (voice and/or data). Diagnoses problem source through discussion with users.
• Develops supporting documentation of all activities.
• Installs and maintains all telecommunications systems and equipment. Serves as the point of contact to technical support from equipment vendors.
• Coordinates and performs all telephone moves. Assists in software moves and changes.
• Trains and informs dissemination about new/unused telecommunications features and when they are posted/distributed. Communicates when refresh-training classes are offered.
• Reviews all orders for equipment purchases or contracted services.
• Assists in telecommunications planning and budgeting, as required.
• Prints and reviews daily/weekly/monthly ACD reports and monthly telephone system traffic reports.
• Designs, leads and performs routine telecommunications related projects.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.