Sr Network Implementation Prog Manager

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role Join Lumen as a Senior Network Implementation Program Manager supporting Business as Usual and metro work across Wisconsin. You will oversee complex telecommunications construction, relocation, fiber remediation, and network projects while coordinating vendors, stakeholders, funding, permitting, engineering, testing, cutovers, and project closeout.

Location This position is responsible for BAU (Business as Usual) and Metro network work throughout the state of Wisconsin , supporting all Metro markets as well as the long-haul network as needed.

The Main Responsibilities Manage Business as Usual and metro network projects throughout Wisconsin, with support for the long-haul network as needed.

Develop productive vendor relationships and hold construction partners accountable to engineering and construction standards through audits and site visits.

Manage project timelines, deadlines, funding, railroad flaggers, permits, engineering drawings, conduit and fiber construction, scheduling, cutovers, records, and financial closeout.

Confirm funding is authorized before work begins and generate work orders for vendor activities.

Receive completed vendor work and close associated projects in applicable internal systems.

Coordinate fiber remediation, including re-splicing out-of-specification fibers and obtaining railroad permits to access buried splice cases.

Oversee vendor end-to-end testing and fiber quality assurance following initial repairs.

Train Network Implementation Program Managers and contractors on tools and processes, and provide coverage for other markets as needed.

What We Look For in a Candidate Minimum Bachelor ’s degree with at least four years of relevant experience, or at least six years of telecommunications construction experience.

At least two years of experience using internal tools such as 3

GISWeb, Site Tracker, SAP, PGW, Netbuild, Flight Deck, and Ops Console.

Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.

Experience with telecommunications relocations, new builds, fiber construction, project management, permitting, fiber testing, or remediation.

Ability to read OTDR traces, map them against known spans, identify outage or problem areas, and guide vendors through the same process.

Strong communication skills for coordinating with vendors, stakeholders, and team members.

Ability to support occasional after-hours work, including remotely managing service-affecting GCR activity with vendors.

Preferred Experience managing telecommunications construction vendors across multiple contract areas.

Experience conducting engineering audits and construction site visits.

Experience coordinating railroad access, right-of-way permits, fiber remediation, cutovers, and project financial closeout.

Experience training peers and contractors on telecommunications tools and operational processes.

Compensation This information reflects the anticipated base salary range for this position based on current national data.…