Shelter Case Manager – Serving Women and Families Job Milwaukee area,Wisconsin USA,Social Work

Job Summary

Under the supervision of the Case Manager Supervisor, the Shelter Case Manager will provide services to women and families experiencing homelessness or housing crises during their shelter stay, transitioning their support to the community as guests move to housing, as needed. While in shelter, case managers conduct comprehensive assessments and support guests to create and pursue goals to increase income, secure safe housing and attend to health and well-being.

Follow up services support those who will benefit from short term support once placed into independent housing. The Cathedral Center utilizes a strength-based approach and our Flexible Housing approach, participating in our community’s Coordinated Entry System. This job is fast-paced, and no two days are alike, but the joy experienced when a client moves into their own home never changes.

What

You’ll Get

Salary Range: $44,000 – $52,000
FREE unlimited online mental health coaching & counseling
100% Paid Long-term Disability and Life Insurance
Health, Dental & Vision Insurance
24 hours of Personal Time
2 weeks Paid Vacation
Employee Assistance Program unlimited online support & 3 in person visits
8 Paid Holidays
12 Sick Days Annually
Mileage Reimbursement
Paid Parking Downtown Milwaukee
Supported growth & training opportunities
Tuition Reimbursement after One Year
403(b) Retirement Plan

Specific

Job Duties

Primary services are provided to women and families with children who are literally homeless and in need of an emergency shelter stay.

Using strength based and family systems approaches, provide comprehensive assessments, case planning and follow up services to women and families experiencing housing crises and homelessness in a compassionate and dignified manner.

Crisis intervention and problem solving among client’s personal supports and networks.

Facilitate individual, family and group short term supportive sessions to assist clients in achievement of goals for independence and utilizing community resources effectively.

Participate in data entry and maintenance; complete annual training requirements for Homelessness Management Information System.

Maintain accurate, confidential, professional and up to date documentation (electronic and hard copy) of all client services.

Attend and participate in weekly staff meetings and client reviews.

Actively participate in community meetings and consortiums relative to the homeless provider network, collaborating effectively with coordinating service delivery.

Assist with program development, evaluation and planning.

Work collaboratively, effectively and professionally with Cathedral Center partner agencies, representing the Center and partner agencies in a professional and dignified manner.

Maintain up to date knowledge base of community resources, ensuring effective and appropriate linkages.

Other duties as may be assigned by the Case Manager Supervisor, Director of Programs or the Executive Director.

Essential

Skills and Qualifications

Must be able to prioritize – meeting urgent and on-going client needs, compiling data, and focusing on long term goals for the agency, while remaining true to Cathedral Center’s mission to provide a safe environment for women and families, while working to end homelessness one life at a time.

Candidates must have

Bachelor’s degree in counseling, social work or related areas with an emphasis on family systems theory, trauma informed care or families in poverty
Experience serving individuals suffering from addictions, mental illness and/or poverty and homelessness.
Effective skill in use of EXCEL, Word and other Microsoft applications, as well as comfort in learning an internet-based case management program needed.
Fluency in written and spoken English.

The ideal candidate…