Resident Support Specialist - 1st shift

Resident Support Specialist 1st shift

Pay: $19-$21/hour

Job Description:

The Residential Support Specialist plays a vital role in supporting Veterans. This position ensures a safe, supportive, and structured environment for residents while facilitating their access to services that promote stability, wellness, and long-term housing success.

• Provide day-to-day supervision, engagement, and support to residents.
• Conduct routine wellness and safety checks, especially during overnight and weekend shifts.
• Offer emotional support and de-escalation during resident crises.
• Assist residents with daily living skills, chores, and compliance with facility rules.

• Maintain accurate shift documentation, incident reports, and resident logs in accordance with grant and organizational standards.
• Assist in intake, orientation, and exit processes for residents.
• Collaborate with case managers, clinicians, and other service providers to support individualized care plans.

• Monitor and report facility maintenance or safety issues.
• Ensure cleanliness and orderliness of common areas; support residents in maintaining personal spaces.
• Administer and monitor curfews, sign-in/out logs, and visitor policies.

• Intervene appropriately in emergencies (medical, behavioral, environmental).
• Follow protocols for substance use incidents, conflicts, or mental health crises.
• Maintain confidentiality and ethical boundaries in all interactions.

• Participate in data collection and reporting.
• Uphold policies and procedures related to grant compliance and service delivery standards.