Software Maintenance Engineer

Software Maintenance Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led, profitable, and growing.

The role is a remote, full‑time position involving Linux‑based infrastructure and applications across the stack: bare metal, KVM virtualization, Docker/LXC/LXD, Ceph, networking (OVS, OVN, Core), Open Stack, Kubernetes, and open‑source applications used by enterprise customers.

• Resolve complex customer problems related to Ubuntu, kernel, Ceph, Open Stack, or Kubernetes and other open‑source software
• Maintain close working relationships with Canonical’s Field Support and product engineering teams
• Participate in upstream open‑source communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate sound technical judgment
• Prioritize work and manage time effectively
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, concise technical communications
• Work from home and travel internationally up to 10% of time for meetings, events, and conferences

• Exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open‑source software
• Experience with at least one of Python, Go, C or C++ on Linux
• Drive to learn unfamiliar technology and deep‑dive difficult issues
• Willingness to travel up to 4 times a year for internal events

• Love technology and working with brilliant people
• Curious, flexible, articulate, and accountable
• Value soft skills and are passionate, enterprising, thoughtful, and self‑motivated
• Interest in or willingness to learn Ubuntu Linux kernel or userspace, Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgresql, Mongo, Debian packaging, distributed systems

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
  
  Annual holiday leave
• Maternity and paternity leave
• Employee assistance programme & wellness platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, one of the most important open‑source projects and a platform for AI, IoT, and the cloud. We recruit on a global basis and set a very high standard for people joining the company.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.