Senior Manager, Engineering - Software & Data Platforms

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. The Senior Manager, Engineering position will lead multiple engineering teams or a broader product portfolio that delivers reliable, customer-focused products and platforms while improving how we build and operate software.

You'll guide the responsible adoption of AI where it creates measurable value, strengthen engineering practices, and develop high-performing teams through coaching, accountability, and continuous learning. Working closely with senior product and business partners, you'll align engineering priorities with customer needs, balance investment and capacity, and drive measurable business outco

As Senior Manager, Engineering, you'll lead multiple engineering teams or a broader product portfolio that delivers reliable, customer-focused products and platforms while improving how we build and operate software. You'll guide the responsible adoption of AI where it creates measurable value, strengthen engineering practices, and develop high-performing teams through coaching, accountability, and continuous learning. Working closely with senior product and business partners, you'll align engineering priorities with customer needs, balance investment and capacity, and drive measurable business outcomes across teams.

As a member of the Platform Architecture & Engineering organization, your primary customers are our software developers who are building solutions for our external customers. You will identify gaps in our SDLC, developer tools, data platforms, & cloud deployments. Then, develop and execute strategies to fill those gaps, ensure we consistently follow guidance across the larger technology organization, and drive overall improvements in the Developer Experience.

We are merging several product lines to be interoperable with each other, leveraging AI dev tools to modernize our legacy technology, and aggressively building agentic solutions for our customers.es across teams What You’ll Do and Impact:
Shape engineering priorities and roadmaps with senior product and business partners, balancing customer needs, investment, capacity, and dependencies to deliver measurable business outcomes. Use customer research, product data, feedback, and operational measures to guide decisions, improve product performance, and strengthen customer experiences. Lead multiple engineering teams through the design, delivery, and operation of customer-facing software, ensuring accountability for architecture, quality, security, reliability, and ongoing improvement.

Identify and evaluate AI, machine learning, and automation opportunities across products and engineering workflows. Define success measures, assess business value and risks, and scale effective solutions with appropriate privacy, security, quality, and human oversight. Develop engineering managers, technical leaders, and teams through coaching, hiring, talent development, clear expectations, and an inclusive culture of accountability and continuous learning. Establish consistent engineering practices across architecture, software maintainability, security, reliability, and technical health to improve quality and long-term scalability.

Improve software delivery and operational efficiency through CI/CD, automated testing, cloud operations, and technical-debt management. Lead the adoption of new tools, practices, and ways of working across teams, aligning stakeholders, communicating the rationale for change, and building capabilities that sustain improvements. Collaborate across engineering, product, security, and business teams to resolve dependencies, align priorities, and deliver shared outcomes. Communicate engineering progress, risks, decisions, and tradeoffs to senior leaders and stakeholders to support informed decisions and organizational alignment.

What You'll Bring:
Bachelor's degree in computer science, software engineering, computer engineering, or a related field, or equivalent practical experience. Significant experience designing, delivering, and operating complex software products or platforms, including technical direction and production accountability. Demonstrated experience leading multiple engineering teams or a broad product or platform area, with accountability for outcomes across teams. Experience coaching engineering managers or technical leaders,…