Desktop Support Technician

Base pay range

$28.00/hr - $34.00/hr

• 4/10 (Mon-Thurs) Flexible - Start times between 6am- 8:30am
• Pay Rate Range: $28-$34/hr, depending on experience. Offer will be determined after interview

This is a Temp to Hire position

LOOKING FOR CANDIDATES THAT HAVE WORKED IN A MANUFACTURING ENVIRONMENT

• Install, configure, maintain, and monitor company PCs
• Provide end-user support for all local and web-based applications
• Troubleshoot hardware and software problems pertaining to desktop and notebook PCs
• Decommission older computers, including DOD hard drive wipes and detailed tracking
• Follow and document standard departmental procedures
• Follow 5S guidelines to keep organized>

• Reports directly to the IT Manager
• On a day to day basis will interact with Manufacturing, Quality, Engineering, Purchasing, Accounting, Contracts and HR
• External relationships include, occasional communication with corporate offices concerning inter-company communications, outside consultants and vendors

• Response to User Requests/Issues and problems (Timeliness & rating)
• Complete ongoing projects in a timely manner

• Proficiency with all Microsoft workstation operating systems.
• Knowledge of standard office applications, especially Office 365
• Experienced with user profile migration (PC Refresh) on Windows PCs
• 3 - 5 years of experience in the field of Information Technology or related area
• Microsoft and/or CompTIA certifications preferred
• Knowledge of applications programming & database administration

• Analytical/Logical
• Dependable
• Organized
• Have ability to multi-task

The scope/impact of this position is sizeable to the day to day operations of the company. Users are highly dependent upon the networked computing systems for both communications, and performing many of their daily routines. Without these systems the level of service to customers cannot be attained, and data critical to users cannot be accessed.

Education:

Must have a High School Diploma or GED

Associate

Contract

Information Technology

Aviation and Aerospace Component Manufacturing and Staffing and Recruiting