Sales Coordinator

About Us

Celebrating over a century of excellence, JH Kelly is a fourth-generation, family-owned construction powerhouse known for tackling complex commercial and heavy industrial projects. With offices in Vancouver, Longview, Seattle, Bellingham, WA, and Milwaukie, OR, we’re an industry leader fueled by an award-winning team committed to safety, quality, and a dynamic, tight-knit culture. Learn more about our story at

We’re searching for a self-starter who dives into challenges, anticipates risks like missed deadlines or expired contracts, and delivers results with precision. You’re organized, communicative, and adept at juggling multiple opportunities while maintaining strong relationships with customers, sales reps, operations teams, and leadership. If you can own CRM systems, track complex municipal bids and renewals, enforce process discipline, and provide clear visibility to leadership with a proactive mindset and a passion for service sales in mechanical, electrical, and preventative maintenance contexts, you’re the kind of force multiplier we need to safeguard and grow our recurring revenue streams.

This role is based in Milwaukie, OR (Portland area).

As a Service Sales Coordinator, you’ll serve as the operational control center for all service sales revenue—including private customers, preventative maintenance agreements (PMAs), and municipal & public‑sector contracts—ensuring every opportunity, renewal, bid, and contract is tracked, documented, and executed on time. You’ll eliminate missed renewals, lost bids, stalled quotes, expired contracts, and unclear ownership, acting as the guardian of recurring revenue, especially in high‑stakes municipal, city, county, school district, utility, transit, and port authority contracts.

$23–$30 per hour (DOE), FLSA non‑exempt (overtime eligible).

• Pipeline & Opportunity Management
  • Own the CRM (including Build Ops) as the single source of truth manage and maintain the pipeline of all opportunities, including leads, quotes, proposals, service agreements, PMAs, and municipal/public‑sector contracts.
  • Enforce stage discipline and required documentation for every opportunity; track status and provide regular updates to customers, sales reps, and management.
  • Track every service quote, repair proposal, PMA renewal, municipal bid, or RFP from release through submission, clarifications, award, or loss—ensuring no opportunity goes “silent.”
• Maintain a master calendar of all municipal and public‑sector service contracts (city, county, school district, utility, transit authority, port authority), including start/end dates, extension options, re‑bid timelines, and RFP release windows.
• Build and coordinate complete renewal and rebid packages, including pricing templates, scope of work, service history, compliance documents, insurance, bonding, and certifications.
• Drive internal collaboration and deadlines among sales, operations, estimating, legal/compliance teams to ensure timely, compliant submissions—no rushed or late bids.
• Customer & Team Coordination
  • Serve as the primary point of contact for customers throughout the preventative maintenance renewal process, ensuring clear communication and proactive follow‑ups.
  • Track sales rep activity on assigned municipal accounts, including engagement with decision makers and follow‑up on bids/renewals; elevate missed deadlines, stalled bids, or lack of activity.
  • Facilitate collaboration between marketing and sales teams by utilizing tools such as Zoom Info to support lead generation and customer outreach efforts.
• Reporting & Visibility
  • Provide leadership with visibility through reports and forecasts, including 90‑day municipal renewal and rebid forecast, bid win/loss ratios,…