Service Coordinator

Join Ahern as a Service Coordinator and contribute to a company with 145 years of legacy in mechanical and fire protection contracting.

Location:

Minneapolis, MN.

Seniority level:
Entry level.

Employment type:

Full‑time.

• Take incoming service calls, schedule technicians for customer visits, and manage emergency requests and preventative maintenance.
• Coordinate part ordering, issue purchase orders, and assist customers with invoicing/billing questions.
• Assist in assembling proposals, bidding documents, and process maintenance contracts and renewals.
• Maintain customer database information and generate monthly reports.

• Two to five years of administrative support experience, preferably in the construction industry.
• Associate’s degree in an administrative program (preferred).
• Excellent customer service skills and strong attention to detail.
• Ability to thrive in a fast‑paced, deadline‑driven environment.
• Proficiency in Microsoft Office and Excel; willingness to learn industry‑specific software.

• Top‑Tier Benefits: 401(k) match and health benefits in the top 20% nationwide.
• Incentives:
  
  Profit‑sharing bonus programs.
• Generous PTO with option to buy additional time off.
• Paid parental leave.
• Mental health resources:
  Free, full‑service care for you and your family.
• Wellness programs and fitness centers.
• Professional growth: education assistance, training, and development opportunities.
• Hybrid and flexible schedules.

$25.00–$32.00 per hour plus bonus. Final offers are based on education, experience, qualifications, and internal equity.

Ahern is an Equal Opportunity/Affirmative Action Employer and is committed to providing a workplace free from discrimination and harassment.