Case Aide-Hennepin

Case Aide - Hennepin County

Thomas Allen, Inc. began providing residential services to individuals living with disabilities in 1977 and, in 1984, became the first non‑governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and fostering a work culture that celebrates employees who turn our mission into action, we have grown to employ more than 500 people and provide contracted services for more than 20 counties across Minnesota.

We serve over 10,000 individuals of all needs, abilities, and ages—from infants to elders—through waiver case management, community living services, care coordination, respite care, and community‑based residential programs.

We have offices throughout the seven‑county metro area and offer hybrid work arrangements after completing new‑hire orientation and onboarding.

• 7 Paid Holidays:
  New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday.
• Paid leave: vacation time and Earned Sick and Safe Time (ESST).
• Comprehensive medical, dental, vision, disability, and life insurance coverage.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options.
• 401(k) program.
• Mileage reimbursement for work‑related travel.
• Paid training and certifications.
• Employee appreciation programs.
• Mental health support.
• Opportunities for career advancement and growth.

The Case Aide performs administrative tasks and does not have direct client contact. Administrative duties may include auditing client files, data entry, electronic filing, mailing, and managing the office supply order.

• Complete administrative duties such as filing, faxing, paperwork, and file preparation, mail‑outs, etc.
• Maintain and distribute client and client coverage lists for the division.
• Help case managers obtain necessary forms and information from providers.
• Work with case managers.
• Perform data entry.
• Complete other duties as assigned.

• At least 1 year of post‑secondary education OR administrative assistant, office/clerical work experience, case aide or closely related experience.

• Experience with Microsoft Office Suite (Word, Excel, Outlook, Access).
• Experience in the Human Services field preferred.
• Experience with billing or time reporting.
• Preference given to associate’s degree applicants.

• High School diploma required.
• Valid driver’s license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance.
• Must be able to carry/lift 30 pounds.
• Proficient computer skills, ability to work independently, meet deadlines, and excellent attention to detail.
• Background clearance.
• Effective communication skills in English, both written and verbal.
• Must be at least 18 years old.

• Be part of a dynamic team dedicated to making a difference in individuals’ lives.
• Opportunities for growth and professional development through ongoing training.
• A supportive and inclusive work environment.
• Competitive compensation and benefits.
• Make a lasting impact on the community and individuals we serve.

Thomas Allen is an Equal Opportunity Employer committed to diversity.