Customer Service

JOB SUMMARY: Provide general assistance and administrative support to produce sales staff in a growing produce wholesale business in Minneapolis.

POSITION SPECIFICS

• Compensation Information:
  Starting at $25.00 per hour DOQ, non-exempt position.
• Schedule/Shift Information:
  Monday – Friday
• Benefits:
  Include PTO, Medical, Dental, STD and Life Insurance as well as 401k.

ESSENTIAL FUNCTIONS OF THE ROLE

• Assist with data entry and reviewing of customer-specific bill of sales, purchase orders and invoicing - on both internal and external accounting systems.
• Communicate customers’ needs with the warehouse and production departments.
• Review shipping records for accuracy and shortages and respond accordingly.
• Review and reconcile payables and purchase orders in an accurate and timely manner.
• Maintain direct communication with customers to assist them with their needs and to reconcile any store level complaints.
• Review daily aging for accounts over 60 days, contact customers to resolve.
• Professional written and oral communications with customers and vendors as needed.
• Filing, copying and miscellaneous office tasks as assigned.

REQUIRED QUALIFICATIONS AND SKILLS

• High School Graduate, General Education Degree (GED) or equivalent work experience
• 6+ months of experience
• Proficient in Microsoft Office. Ability to learn and accounting software systems.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

PHYSICAL REQUIREMENTS

• Be able to sit and work at a computer for 8 hours a day with the ability to complete data entry and both inbound and outbound calling.

Wholesale Produce Supply, LLC. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws.