Wellness Coordinator at MIORA + Longevity
Listed on 2026-10-18
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Administrative/Clerical
Healthcare Administration, Office Administrator/ Coordinator, Medical Receptionist, Front Desk/Receptionist
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Position Summary
The Wellness Coordinator at MIORA Performance + Longevity is the welcoming presence of the clinic, responsible for creating a warm, professional, and health-focused experience for all patients and guests. With a charismatic and compassionate demeanor, the Wellness Coordinator ensures smooth front desk operations, supports patient scheduling, and contributes to the overall success of the clinic through exceptional service and attention to detail.
This role is critical in shaping the first and last impression for every patient encounter.
Position Summary
The Wellness Coordinator at MIORA Performance + Longevity is the welcoming presence of the clinic, responsible for creating a warm, professional, and health-focused experience for all patients and guests. With a charismatic and compassionate demeanor, the Wellness Coordinator ensures smooth front desk operations, supports patient scheduling, and contributes to the overall success of the clinic through exceptional service and attention to detail.
This role is critical in shaping the first and last impression for every patient encounter.
Job Duties /Responsibilities
Front Desk & Patient
Experience:
- Serve as the first point of contact, welcoming patients and visitors with warmth and professionalism.
- Manage daily front desk operations, ensuring a clean, organized, and inviting space that reflects the clinics mission.
- Respond to inquiries with carewhether in person, over the phone, or via email providing accurate information about services, policies, and appointments.
- Direct calls and questions to the appropriate team members, ensuring timely and effective resolution.
- Follow up with patients regarding appointment reminders, treatment plans, and any necessary next steps.
- Schedule and manage patient appointments through the clinics Electronic Medical Record (EMR) system, including new visits and follow-ups.
- Coordinate effectively with providers to optimize schedules, minimize patient wait times, and maintain consistent clinic flow.
- Handle appointment confirmations, rescheduling requests, and last-minute changes with efficiency and empathy.
- Greet and check in patients, ensuring all paperwork is complete and records are up to date.
- Guide patients through the check-out process, including future scheduling, payment processing, and providing relevant documentation or supplements.
- Maintain accurate and up-to-date patient information in the EMR system.
- Maintain records of patient communication, appointment details, and updates in the EMR and CRM systems.
- Monitor and replenish front desk supplies and branded wellness resources as needed.
- Perform routine administrative tasks including data entry, filing, and daily operational assistance.
Collaboration:
- Work closely with the Clinic Leader, Providers, and support staff to ensure clinic efficiency and a cohesive patient journey.
- Attend and contribute to team meetings, offering feedback and solutions to improve the front desk and overall wellness experience.
- Support broader clinic initiatives and assist with special projects that align with MIORAs commitment to performance and longevity.
Required Qualifications
- Strong communication and interpersonal skills; able to interact warmly and professionally with diverse individuals.
- Highly organized with excellent attention to detail; comfortable juggling multiple priorities in a dynamic environment.
- Experience managing schedules and working with CRM…
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