Bilingual Receptionist

The Bilingual Receptionist serves as the first point of contact for students, families, staff, and visitors at Yinghua Academy. This role requires a warm, professional demeanor, strong communication and organizational skills, and the ability to manage a variety of front office responsibilities with efficiency and accuracy. As a key member of the front office team, the Receptionist contributes to a welcoming, service-oriented school environment that reflects the mission and values of Yinghua Academy.

• Greet and assist visitors, students, and staff, creating a welcoming and respectful front office environment.
• Answer and direct incoming phone calls; respond to general inquiries with professionalism and accuracy.
• Manage daily student arrivals and dismissals, including sign-in/sign-out and attendance updates.
• Maintain a clean, organized, and professional front office space.
• Monitor and manage building access, including visitor check-in and adherence to school safety protocols.
• Support arrival and dismissal logistics and coordinate with instructional staff as needed.
• Draft, revise, and distribute the school’s weekly family newsletter by collecting updates from staff, formatting content in the newsletter platform, incorporating Executive Director feedback, and ensuring clear, timely, and accurate communication with families.
• Serve as the primary coordinator for the school yearbook, including collecting content, collaborating with staff and vendors, managing timelines, and ensuring the final product reflects the school’s values and community.
• Receive and distribute mail, packages, and deliveries in a timely manner.
• Support front office workflows such as printing, data entry, or event support as assigned.
• Collaborate with administrative staff to ensure smooth day-to-day operations.

Status:
Non-Exempt, Full-Time

Calendar:
Academic Year

Hours:

7:45am – 4:15pm

The Bilingual Receptionist serves as the first point of contact for students, families, staff, and visitors at Yinghua Academy. This role requires a warm, professional demeanor, strong communication and organizational skills, and the ability to manage a variety of front office responsibilities with efficiency and accuracy. As a key member of the front office team, the Receptionist contributes to a welcoming, service-oriented school environment that reflects the mission and values of Yinghua Academy.

• Greet and assist visitors, students, and staff, creating a welcoming and respectful front office environment.
• Answer and direct incoming phone calls; respond to general inquiries with professionalism and accuracy.
• Manage daily student arrivals and dismissals, including sign-in/sign-out and attendance updates.
• Maintain a clean, organized, and professional front office space.
• Monitor and manage building access, including visitor check-in and adherence to school safety protocols.
• Support arrival and dismissal logistics and coordinate with instructional staff as needed.
• Draft, revise, and distribute the school’s weekly family newsletter by collecting updates from staff, formatting content in the newsletter platform, incorporating Executive Director feedback, and ensuring clear, timely, and accurate communication with families.
• Serve as the primary coordinator for the school yearbook, including collecting content, collaborating with staff and vendors, managing timelines, and ensuring the final product reflects the school’s values and community.
• Receive and distribute mail, packages, and deliveries in a timely manner.
• Support front office workflows such as printing, data entry, or event support as assigned.
• Collaborate with administrative staff to ensure smooth day-to-day operations.