Administrative Assistant

Description

In MN hybrid schedule
- In office T-Th, WFH M, F Team culture, work environ:

- Collateral management team
- Manage orig vehicle titles, maintaining appropriate insurance, current insurance, orig documentation, getting all that into Sys of Record (eDocs) - Why open? o Had little to no notice to decom a bot that was doing some work, this person will be doing that part of the work plus some other admin things (the one task wont take up an entire day everyday) Deployed bots, undoing several of them that were doing the uploading;

need people to validate active, accurate current insurance information; if something were to happen and insurance isnt accurate theres a problem (this work was done manually prior to the bot deployment, though was far less organized) Melting pot of a lot of important things; vehicle title, orig documents, securing liens This role will have no signing authority (no signing off on titles, though may fill them out) o Background, ability to learn will determine what else is put on their plate Could learn end of lease process, vehicle title process, mail, etc.

Day to day:

- High volume of insurance mail, sometimes over 100 a day
- Certs get scanned and put into folder, people work those items, when done working this person will scan into edoc system
- Will need to follow naming conventions, may be system updates to pay attention to - ATTENTION TO DETAIL IS HUGE (one wrong letter has repercussions) o Tasks show up in audit so must be correct
- Should be able to recognize/know what a vehicle title looks like (vs a speeding ticket for example, they get a lot of those sent to them) - A lot that can be taught quickly, background in this space not required, attention to detail is Tech reqs:

- MS Suite
- Edocs familiarity not required Degrees/certs? - HS Diploma Years of experience:

- 2-4 years general office experience, though would consider outside that range o Internship experience in an office could be viable, just some exposure to office work is important o Doesnt have to have been an admin assistant, just anything in office with attention to detail (for example, good typing skills not necessary attention to detail is) o Customer interaction? Most likely not, though could be if the candidate is well-suited for that and the work presents itself
- Not going to be picky, not a huge jump for training, etc. Nice to haves:

- None Top 3:

- MS suite
- Office experience
- Good communication/attention to detail
- Work well with others Disqualifiers/red flags:

- Opposite of top 3 How will know success? - SLAs tied to how long team has to get items uploaded into edocs (would show up in audit) will know how theyre tracking there
- Regular feedback from Suzie Value prop why this team vs other offers? - Good way to see what cobank is all about, get foot in door, people can get to know them
- Suzie has been there almost 20 years
- Team is a lot of fun Interview
- One virtual and one in person
- Resume review, ask situational behavioral type questions to get a feel for how they work, how they handle various situations;

Skills

insurance policy, document processing, Vehicle Title, adminstrative, Support, filing paperwork, scanning

Top Skills Details

insurance policy,document processing,Vehicle Title

Additional

Skills & Qualifications

HS Diploma 2+ years of professional office experience Prefer someone that has strong attention to detail and expereince in Automotive Title and Insurance documents

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of St. Louis Park, MN.

Pay and Benefits

The pay range for this position is $18.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time…