Operations Specialist

This range is provided by CFMOTO USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$50,000.00/yr - $65,000.00/yr

Direct message the job poster from CFMOTO USA.

The wage range for this role takes into account the wide range of job-related factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, certifications, education, location and other business and organizational needs. A reasonable estimate of the current salary range is $50K-$65K annually. Our competitive salaries are just one component of CFMOTO’s total compensation package.

The Operations Specialist provides top-tier customer service to the Sales and Enterprise Operations Departments through proactive management of orders from order receipt through shipping. They will also play a vital role in protecting company assets, supporting high-quality service to our dealer network, and ensuring financial recovery on freight-related damages and losses.

• Manages the order receipt and entry of powersports vehicles from the field sales group, ensuring completeness and accuracy upon entry.
• Prepares and/or creates reports for internal and external communications. May maintain databases including the entry, analysis and the gathering of information to product reports. Must exercise solid judgement/discretion in the collection and dissemination of sensitive/confidential information.
• Manage the end-to-end cargo claims process, including intake, validation, documentation, carrier submission, and settlement tracking.
• Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports.
• Effectively communicates with Sales Support, internal departments (Logistics, Finance, Accounting, and Enterprise Operations) and our 3PL to keep everyone abreast of the status of the sales orders throughout the life cycle of the orders.
• Works closely with Logistics to ensure the customer requested vehicles and timing needs are communicated to the Distribution Center.
• Places order for vehicles at the appropriate manufacturing facility based on sales and forecast allocation strategy.
• Ensures all sales order changes are coordinated with Enterprise Operations and Distribution Operations to ensure ability to accept and process the changes.
• Provide administrative support, including but not limited to: customer and sales support, handling return authorizations, responding to customer inquiries, data entry, and assisting with intra-departmental documentation, organization and file management.
• Perform other duties as assigned.

• Associates degree in Business, Operations, Supply Chain, Logistics or equivalent in experience.
• 1-3 years experience in operations, supply chain, logistics or business administration.
• Strong analytical skills.
• Proficient with Microsoft Office Suite, particularly Excel, Word and Outlook.
• High attention to details and deadlines.
• Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as business evolves.
• Strong organizational and time management skills.

• All applicants must be eligible to work in the US.
• Normal schedule is Monday – Friday, 8 am – 5 pm; ability to work required hours.

• Medical, dental & vision insurance.
• 401K Match.
• Vacation & Sick Time.
• Life Insurance.
• Employee Purchase Discounts and opportunities.

Location:

Greater Minneapolis-St. Paul Area.

Seniority level:
Entry level.

Employment type:

Full-time. Job function:
Supply Chain and General Business. Industry: Motor Vehicle Manufacturing.