Client Project Manager- Minneapolis, MN

Canteen One

Starting pay: 85,000.

We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.

At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry – One block from light rail transit– Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs … you get the idea!

As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you’ll fit right in!

Canteen One offers a variety of career opportunities, including:

• Customer Service
• Accounts Receivable / Consolidation Services
• Finance / Accounting
• Client & Account Management
• Vendor Relations / Operations
• Information Technology

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

The Client Project Manager leads high-visibility client initiatives and operational projects, serving as a strategic partner across internal and external teams. This role drives project execution, client satisfaction, and continuous improvement, while fostering strong relationships and delivering measurable business outcomes.

• Define project scope, goals, and deliverables aligned with business objectives
• Lead cross-functional collaboration with internal teams and stakeholders
• Track milestones, manage risks, and maintain clear project documentation
• Ensure timely and accurate delivery of initiatives using structured methodologies
• Adapt project management approaches to team dynamics and business needs

• Serve as primary liaison between client and Compass teams
• Build and maintain strong business relationships
• Resolve issues proactively and elevate when necessary
• Facilitate strategic conversations and ensure client expectations are met

• Analyze processes and recommend improvements
• Identify opportunities for efficiency and innovation
• Support contract growth, retention, and execution of obligations
• Stay informed on industry trends (Office Coffee, Micro Markets, Vending)

• Analyze vendor, client, and internal financial performance
• Present insights and recommendations to clients and internal teams
• Lead financial modeling and proforma development
• Drive change initiatives that improve financial outcomes Leadership & Accountability
  • May supervise Account Coordinators or Client Service Managers
  • Lead strategic initiatives and contribute to key account planning
  • Ensure deliverables are met on time and aligned with KPIs
  • Promote a culture of collaboration, urgency, and client focus
  Qualifications
  
  Required:
  • 5+ years of operations experience
  • 5 years managing complex enterprise projects with change management components
  • High school diploma or GED
  • Experience with POS reporting requirements
  • Strong analytical, problem-solving, and decision-making skills
  • Advanced proficiency in Microsoft Office (including Planner)
  • Excellent communication, presentation, and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced environment
  Preferred:
  • Associate’s or Bachelor’s degree
  • PMP or Lean Sigma certification
  • Supervisor experience
  • Experience with ERP systems (Oracle, SAP, JD Edwards)
  • Familiarity with reporting tools (Business…