Temporary Business Operations Coordinator

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

At Slalom we are passionate about and dedicated to building a diverse and inclusive team,

recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways.

Our North Central Public Sector team in Minneapolis supports a strategic, high-volume public sector account with multiple concurrent programs. The Business Operations team supports sales, account, and engagement leaders. We bring efficiency to internal functions and enable consultants to focus their time on our clients.

• Minneapolis
• Hybrid role, with two days a week on-site
• 6-month temporary assignment

The Temporary Business Operations Analyst will be responsible for the end-to-end operations of a strategic public sector account, enabling smooth delivery across complex, multi-year programs. This role reports to the North Central Business Operations manager.

Responsibilities include:

Account operations and program support:

• Support the day-to-day operational lifecycle of the account, including coordinating across work streams, maintaining engagement details, and resolving operational issues
• Use internal business systems (e.g., Salesforce, Power BI, time and billing tools) to provide visibility into staffing, delivery, and financial performance
• Serve as central liaison between consultants, internal leadership, and IT/Finance teams to resolve questions and escalations on setup, time entry, billing, and vendor/TPA systems
• Manage subcontractors, including onboarding, compliance, and coordination with project leads

Onboarding, offboarding, and compliance coordination:

• Own account-specific onboarding and offboarding, integrating team members into partner and account environments
• Coordinate background checks in line with account and partner requirements
• Serve as main point of contact for access and security coordination across partner, account, and internal systems
• Maintain and expand onboarding materials and documentation across current and future work streams, keeping storage and organization structures current, consistent, and easy to use
• Maintain and build content in information and community management tools (e.g., shared drives, SharePoint) to support knowledge sharing

Financials, forecasting, and reporting:

• Partner with project and account leads to maintain staffing and engagement forecasts, support financial reporting, and track account performance
• Coordinate with client procurement and accounts teams to track contractual obligations, financials, and billing milestones

Contract deliverables and milestone management:

• Support contract and deliverable oversight: track milestones, coordinate signoffs, and ensure deliverables and obligations are accurately reflected in invoices and internal systems
• Develop presentation materials, summaries, and reporting for account reviews and business development opportunities

• 1–3 years professional experience in operations, project coordination, finance, or a related field
• Strong communication skills and confidence working with senior leaders and client stakeholders
• Strong analytical skills and attention to detail in managing data, timelines, and documentation
• Ability to manage multiple priorities and work streams in a dynamic environment
• Proficiency with core business tools (e.g. Microsoft Office or Google tools) and ability to learn new systems quickly
• Self-starter mindset with…